Management Decision Problem

Chapter 13. Management Decision Problem (13-9). located in your course text. Read the business scenario and provide a response to:
Diagram (List the steps) of the existing process.
What is the impact of the existing process on Sear’s operational efficiency and customer relationships?
What changes could be made to make this process more efficient?
How could information systems support this change?
Diagram (List the steps) of the new improved process?

Book: Management Information Systems
Edition: 15th
ISBN: 9780134639710
Author: Laudon
Publisher: Pearson
Formats: Hardcover, BryteWave Format
Copyright Year: 2018