Analyzing Total Quality Management (TQM) Strategy
Total Quality Management (TQM) provides a way for the company to improve its sustainability, reduce
production time, lower costs, and increase product demand. You have now completed one round
of the simulation with Total Quality Management as a component. Based on the results from
Round 4, write a 2 to 3-page report that you would show to management:
Write a one-paragraph summary of Total Quality Management using this week’s course readings
and supplemental readings.
Determine which initiatives you invested in (identify and describe the specific initiatives and your
level of investment) regarding the TQM strategies that you used in Round 4.
Determine the results of those investments. The Courier report will show percentage
improvements; what do those translate into dollar savings? Was the investment worthwhile? Be
specific! Finally, what would you change for the next round?
Length: 3 pages, not including title page and references
References: Supplement this weeks’ readings with a minimum of one additional scholarly article.
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