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MHM505 Module 3 – SLP

CASE MANAGEMENT

The Session Long Project for this course is to evaluate and critique a health care facility you are familiar with and compare it to the general principles and standards for quality assurance presented in this course.

In the earlier modules you identified a health care facility for the subject of the SLP and presented a description of the facility and it’s quality assurance program. You also critiqued the facility’s Continuous Quality Improvement program and the Utilization Management Program.

In this module you will discuss and critique the subject facility’s Case Management program.

SLP Assignment Expectations

For this module you are to complete the following tasks in a 4- to 5-page paper:

  • Describe and discuss the facility’s Case Management program.
  • Compare and critique the subject facility’s Case Management program to that of a model facility and whether the facility adheres to the recognized standard for case management, including disease state management.
  • Determine if the facility’s quality assurance program results in the patients being helped to maximize their health care benefits.
  • Identify areas for improvement in the facility’s Case Management program, if any, and any recommendations you think should be implemented to improve the quality of patient care.

MHM505 Module 3 – Case

CASE MANAGEMENT

Case Assignment

Before continuing with this assignment please view this short video:

Case Management Nursing And Utilization Review Practice
https://www.youtube.com/watch?v=bfz4jzqeUQI

Assignment Expectations

Case management programs are usually considered to be an element of the Quality Assurance Program. However, some health care professionals believe that they may be more interested in managing costs rather than quality of care. Considering this issue please respond to the following questions in a 4- to 6-page paper:

  1. Do you believe that case management programs are more concerned with reducing costs or improving the quality of care? Please justify your position.
  2. Discuss the limitations of a typical case management program and their strengths.
  3. Do you believe that case management programs will become a medical program necessity in the future? Justify your position.
  4. In your opinion, how important are “gatekeepers” to the case management process?

Discussion: End-User Satisfaction of Health Information Systems

Review the article, “Clinical information systems end user satisfaction: The expectations and needs congruencies effects”, and discuss your expectations for satisfaction playing the role of end-user.

Discussion Assignment Expectations

  1. Support discussion ideas with peer-reviewed material garnered from at least 1 scholarly article.
  2. When applicable, provide references and citations in APA formatting style.