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Current Events
Current Events
Name:
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Date:
Abstract
Tragedy is part of human life, and we have to find practical ways to deal with it. One family suffered from a tragic fire incident that left their home razed down. As the crisis interventionist, I have to be on hand to help the family to deal with the situation. This includes addressing their physical, emotional, psychological and material wellbeing. There are several steps that should be taken in this situation. The first step is to assess the crisis facing the family. The family’s physical wellbeing needs to be addressed. Next, their basic human needs such as food, clothes, and shelter need to be addressed. After this, the long-term situation needs to be examined. There need to be solutions as to how the family can get a new home and reestablish their daily lives. The best way to do this is to begin with counseling so that the trauma of the day can be addressed.
On the news, I watched the story of a family whose home had been destroyed in a wildfire. The parents and two kids had barely escaped with their lives as they drove just as the fire descended on their home. They had no time to take any valuables or anything else; they just left with the clothes on their backs and nothing else. They were obviously traumatized by the whole experience but were grateful to have made it out alive.
The central crisis in this situation for the family is that they may be suffering from shock because they almost died. They had to drive through flames as they left their burning home. They also lost all their belongings and have no place to spend the night. The third crisis is how to recover from the tragedy and rebuild their lives. The first step with regard to their physical wellbeing is to have them checked out in a hospital (Boscarino 2015). They have to undergo a checkup since someone may have been hurt as they ran away but are still in a state of shock. Depending on the doctor’s recommendation, they can stay at the hospital for as long as necessary. The vent was traumatic for them, especially the kids.
The next crisis is that they lost all their property. What I would do is to ask them first to focus on the fact that they managed to live through the terrible scenario. The immediate problem is not to worry about what they lost but to prioritize their wellbeing. Because they have nowhere to spend the night, I would ask them if they had any friends or family living close by. Putting up with people that they are familiar with would give the family a sense of comfort. It would also help them feel safe for their psychological wellbeing.
After taking care of the immediate concerns, the third point is to think about the long-term situation. I would offer several solutions to the family. First, I would suggest that they go through counseling for the trauma they experienced. It is likely that the effects of that day will take years to get over. The young children need to get counselling to be able to get back any sense of normalcy in their lives. The kids should also return to their regular schedules as soon as possible such as going to school and other daily activities. This would help them to cope better. Therapy has many advantages, and failure to do it would result in a lifetime of distress (Boscarino 2015). The second thing that I would do is to encourage the family to look on the bright side. The property that they lost can be replaced while their lives cannot. They still remain a family, and they can rebuild from the ground up. Losing a life would have been so much more tragic. The family also has to take stock of the situation. They might have had their home insured, and therefore they would have to file the necessary claims. There are also numerous disaster response agencies that would help them as they got back on their feet. They would be able to receive medical attention, food, clothes and some compensation as a result of their suffering from the natural disaster. The experience should be one that the family looks at as an opportunity to stay strong and resilient (Boscarino 2015). Years later, they would look back and be grateful for the lessons learned. So many others were not able to survive the fire, and so they should count themselves lucky.
References
Boscarino, J. A. (2015). Community disasters, psychological trauma, and crisis intervention. International journal of emergency mental health, 17(1), 369.
Event Information Sheet
Event Information Sheet
Time Location Department Responsible Activity
5 pm Arena Cleaning department Clean the floor, wipe seats, and ensure the arena is super clean
Website Guests management Post event-specific policies on the website for guests
Arena Security Department Ensure security systems work effectively and efficiently
Check functionality of the cameras.
Align oneself in specific duty areas
7 pm Gates Ticket office Check the adult’s Identification card before issuance of a ticket
Record the number of tickets issued to keep track of the number of participants
Liaise with the guest department to ensure specific guest policies are included in the tickets
Arena Sound system department Register any outsourced personnel
Check and test equipment operation ability.
Ensure systems serve the audience in every part of the arena
8 pm Arena entries Security Department Reconfirm the list of prohibited items, ensure none is allowed in the arena
Record all incident information through the arena’s report form
Confirm eligibility of tickets during entry
Kitchen Catering department Arrange dining tables placing food and drinks strategically for secure service
Prepare a variety of drinks and foods to serve a broad audience
Preserve meals appropriately
Employees and departments
The staff will be responsible for the post-Malone runaway tour enjoyable experience in Colonial life arena. The parties include:
Guest Coordinators
Cleaning and water Department
Security Department
The ticket office and issuance
Sound system and producer’s department
Catering Department
Post Malone is a full-blown pop artist with the second-largest airplay audience in America. His event is unique, which requires quality and effective event management.
Organizations need to consider the types of customers they are addressing to develop and diversity services and products in the event (Daniel, Bogdan & Daniel, 2012). In this event, the demographics of the audience is not known; hence the management has incorporated strategies such as specific seat positions and various meals to fit every individual.
Venue planning involves coordination of the entire event but to make it more satisfying, other services are added (Kimball, 2019). For example, in the post-Malone runaway tour, even, catering services have been provided to make the audience comfortable. Experience and reputation of the inhouse department create positive feedback from the guests after the concert.
The audience needs to know about the concert date and venue to attend. The management designed an event brochure to advertise. Also, security is essential. The list of prohibited items is provided, and the security personnel check every individual as they enter.
To ensure efficient operations, the arena management provided training to its staff on guest services and crowd management. Emergency planning is also in training to ensure guest safety. The event is set to take place on February 29th 2020 starting 10 pm.
References
Daniel, M., Bogdan, G., & Daniel, Z. (2012). The Use of Event Marketing Management Strategies. Procedia – Social And Behavioral Sciences, 46, 5409-5413. doi: 10.1016/j.sbspro.2012.06.448
Kimball, C. (2019). How to Start an Event Planning Service. Retrieved November 25th 2019, from https://www.entrepreneur.com/article/37892
Event Information Sheet (3)
Event Information Sheet
Time Location Department Responsible Activity
5 pm Arena Cleaning department -Clean arena – mop, wipe seats, dust all facility areas including restroom and exhibition areas, sweep pavements. Ensure the stadium is super clean.
-Place dust bins in strategic points, evenly distributed
-Clean washrooms and distribute toiletries in all the toilets.
Arena Security Department -Ensure security systems work effectively and efficiently. The systems include handheld and door metal detectors, and full-body scanners.
-Searches must be done to individuals bag packs and handbags. These activities will help in preventing prohibited items into the arena.
-Check the functionality of the CCTV cameras. The arena should be on the watch throughout the concert.
-Align oneself in specific duty areas.
-Record all incident information through the arena’s report form
-Confirm eligibility of tickets during entry
Arena Sound system department -Register any outsourced personnel invited to help in setting the systems. They should also pass through security.
-Check and test equipment operation ability. The sound and visual systems should be operational and serve all the individuals in the arena.
-Also, check the lighting system. Should not be too bright but a bit dimer that is friendly to the eyes.
– Confirm artists specific instructions and requirements related to the system and implement it when required during the concert.
Kitchen Catering department -Ensure kitchen facilities and materials are in the available for food preparations.
-Provide snacks such as cookies, cakes, pastries and fruits for the audience. The Post-Malone audience is known to take a lot of snacks than meals.
-Arrange dining tables placing food and drinks strategically for secure and organized service. Remember the audience will be very many; hence, a coordinated strategy will make it simple in serving.
Preserve meals appropriately
Employees and Departments
The staff will be responsible for the post-Malone runaway tour enjoyable experience in the Colonial life arena. The parties include:
Guest Coordinators who will ensure the provision of policies to guests on the direction and places to seat. The post-Malone runaway tour will take place on February 29th 2020. The department is responsible for the coordination of various arena departments.
Cleaning and water Department. The department is responsible for ensuring the arena is clean and ready for the concert. The 18000 seat arena hosts conferences, and concerts for clients all over the world, which needs to take place in a clean area.
Security Department. Post Malone is a full-blown pop artist with the second-largest airplay audience in America. Post-Malone has an audience of more than 25 million who perceive him as creative through his collaborations and work (Barnet, 2019). The number gives the importance of the security department in maintaining order and ensuring organized concert.
The ticket office and issuance. The department is responsible for the preparation and publication of tickets through the website and manual selling.
The Sound system and producer’s department. The post-Malone runaway is a music concert; hence the sound and producer department has an essential role in ensuring the sound is quality just as the audience loves. The concert will consist of a series of live shows from the artist, along with other support personnel.
Catering Department. The concert will start at 8 pm till dawn. The catering department will provide meals, snacks and drinks to the audience and ensure the show is successful will energetic people.
Venue planning involves the coordination of the entire event, but more services and products will make it more satisfying (Kimball, 2019). For example, in the post-Malone runaway tour, even catering services have been provided to make the audience comfortable. The experience and reputation of the inhouse department create positive feedback from the guests after the concert. The arena management provided training to its staff on guest services and crowd management to ensure more quality and efficient services to guests and concert audiences. Emergency planning is also in guests’ training for the safety of both guests and in-house staff.
References
Barnet, D. (2019). Influencer Intelligence | Influencer Marketing Platform. Retrieved November 25th 2019, from https://influencerintelligence.econsultancy.com/blog/Xm/Case-Study-Post-Malone-x-Bud-Light
Daniel, M., Bogdan, G., & Daniel, Z. (2012). The Use of Event Marketing Management Strategies. Procedia – Social And Behavioral Sciences, 46, 5409-5413. doi: 10.1016/j.sbspro.2012.06.448
Kimball, C. (2019). How to Start an Event Planning Service. Retrieved November 25th 2019, from https://www.entrepreneur.com/article/37892