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Name and describe the LEADERSHIP approach taken
Name:
Tutor:
Course:
Date:
Name and describe the LEADERSHIP approach taken. Your description should include:
Why this leadership approaches was unique and who designed this leadership approach.
Who were involved as leaders at NIBCO?
When in the life of the project was the leadership established.
How long was the leadership team in effect,
What was the leadership team’s most important accomplishment?
A. 1. Leadership approach known as Tiger triad leadership was adopted by the firm management to oversee the implementation of the project up to its completion. The leadership style was very unique given the objective of the project implementation. The triangle form of leadership comprising of the three highly qualified and experienced leaders was meant to demonstrate the three important responsibilities of Business coordination, Technology, as well as Change Management overseen by Beutler, Wilson, and Davis respectively. The three leaders performed their leadership management as a group and consulted as triad on a regular basis. More importantly, the leaders valued time compared to the other vital resources.
Moreover, the firm opted to reorganize the executive managers one year before the project implementation to take care of the project given the high risk and huge finances involved. The project was meant to improve the performance of the firm by upgrading all the departments at the same time. A project is always initiated to improve the firm’s performance by targeting a specific area. However, this project was aimed at converting all ten plants as well as four other distribution centers to SAP R/3 at the same time. The project was designed in by different professionals specializing in various fields.
The project was headed by the top managers at NIBCO INC. including Wilson; the Information Services director, Beutler; former VP of Operations, as well as Davis; the former quality management director. The leadership of the project was reorganized merely one year before the commencement of the project itself. For instance, Wilson assumed the role of new head of the IS department in May 1995 before becoming a member of the Boston Consulting Group (BCG) study team. On the other hand, Beutler who joined NIBCO in early 1990 as the retail business unit’s general manager later became the vice president of Operations after the restructure of the business unit. The leadership of the project comprised of highly qualified and experienced professionals as witnessed in the top management. Wilson for instance, had twenty years of experience working for the firm before the reorganization occurred. The leadership of the project was destined to be in control of the project for a period of fifteen months until its completion.
Name and describe one COMMUNICATION approach taken. Your description should include:
The importance of this communication approach to all the other communication approaches/techniques taken at NIBCO?
Who was involved in this communication approach?
When in the life of the project was this communication approach started and
How long was this communication approach used?
What did this communication approach accomplish?,
A.2. The project management team adopted a face-to-face method of communication in an attempt to enhance communication between members within the project as well as NIBCO Inc. in general. The change managers believed that it is important for an individual to whom a communication is directed to receive information from many sources and in varied forms so as to enhance communication. The communication plan was entitled to provide information to all the stakeholders in the project implementation. The communication plan which was developed by the change management project Co-Lead, Jim Davis proved important as far as the implementation of the project is concerned. The face-to-face session of communication were run regularly almost four times so as to give the audience a suitable time period to manage their schedules. The face-to-face approach was made open to the NIBCO associates during the project implementation. The summary of such communication was made available to all the stakeholders within an organization. The NIBCO team members also carried out a two to three months on site visit at the NIBCO plant. Such visits would ensure that the team members engage other people in meetings which in turn enhance face-to-face communication.
The aforementioned communication mode achieved important things including easy conveyance of information from one person to the other. Moreover, it necessitated physical interaction among team members thereby improving the relations between the members in the project implementation.
Name and describe one TRAINING approach taken. Your description should include:
The importance of this training approach to any other training approaches taken at NIBCO
Who is involved,
When in the life of the project the approach was started and
How long it was in effect,
What this approach accomplished,
How the approach worked, and the impact on NIBCO
A.3. Members of the NIBCO project underwent training on the project site to improve their ability to not only perform individual tasks but also prepare them towards confronting new process during project implementation. The user training is delivered to workers in different degree in respect to the type of job they are engaged in. In most cases, the training was offered to the workers in ranges of between 8 and 68 hours focusing mainly on the new products as earlier mentioned. Besides, the delivery of user training was carried out at three sites of NIBCO for more that 1200 hours. It is also worth mentioning that the aforementioned user training service that was carried out in a period of four months period before Go Live. Furthermore, individuals are issued with ID s upon completion of such training periods. The training sessions could enable the trainees to access areas of Sandbox which required some forms of things. This kind of training service was offered free of charge to anybody who required such training before the commencement of the project. The training of the user intended to enlighten the workers towards adopting positive attitude in an attempt to understand the new products as well as processes. The empowerment of workers therefore ensures that NOBCO is privileged currently and in the future as there would be an additional skilled labor following such initiative.
A.4. Overall, which one of the above Change Management Techniques/Approaches that you detailed above was the most important and detail why it was most important (that is, this approach was the antecedent to the other approaches) .
A.4. Change management has proven vital for the management of any project. The aforementioned forms of change are influential throughout the life cycle of a project. To begin, it is acknowledgeable that every project as well as business venture requires sound leadership in order to not only thrive but also progress. The Tiger triad leadership method adopted by NIBCO project is both unique and excellent. The participatory approach of leadership involves decision making process by all people thereby improving the quality of such decisions. On the other hand, user training is another equally important approach to change management. Individuals undergoing such training are transformed into potential subjects who will be helpful to the firm as far as project implementation is concerned.
User trainee equips an individual with relevant skills and expertise to execute any activity during project implementation. It is however note worthy to mention that adoption of a communication plan remains the highly valued approach that precedes the other strategies. Communication is very important as far as project implementation is concerned. Effective communication strategies employed by an organization during project implementation would highly affect the general performance of the project. Communication methods also enhance the relationship among subjects especially such methods as face-to-face communication improves relationships between individuals as both are able to see each other physically. It precedes the other change management approaches in that both training as well as the exercise of leadership can not occur without communication. In both cases, any form of communication especially face-to-face communication is fundamental to both the user training program as well as leadership approach execution.
5. Name and describe any course theories and approaches that were apparent in the NIBCO case using bullets.
A.5. A variety of approaches and theories have been employed in the NIBCO case of leadership and change management during the project implementation process. To begin with, the leadership method adopted by the firm during project implementation assumed a contingency theory of leadership. The leadership of the project including Davis, Wilson as well as Beutler isolated the key management factors in the project and embarked on the best possible way to address such problems. For instance, the three adopted the Tiger triad method of leadership where the management of the project was carried out in a participatory way and decisions made together. Davis lead the change management team, Wilson developed the technology sector as Beutler organized the business process unit. The three believed in the aforementioned approach as the best way to confront the project implementation. This is a suitable approach given the short lifespan of a project and the high risk involved thereby requiring sound management skills. Besides, communication plays a pivotal role in the development process and should therefore be embraced during any organizational management practice such as project implementation. The NIBCO case has cited the use of a variety of communication approaches including face to face communication as important facets in the project implementation. This is in line with Development Communication Theory which stresses the importance of communication in any organization’s development.
Naked Pizza Business Plan
Naked Pizza Business Plan
Section 1: Business Profile
My business is a franchised branch of Naked Pizza chain of fast food outlets which will specialize in providing healthier versions of fast food pizza. It will be located in XXX City in the state of XXX at the following address: XXXXX (Insert city, state, and address). It is a social media based company that will specialize in selling quality pizza. This is why my business plan will largely rely on using social media to promote my healthier version of popular fast food.
I will specialize in selling real fast foods made from well-known natural ingredients in an effort to change the nutritional profile of American fast food. My objective for providing natural rather than processed fast food will be to demonstrate that pizza should not necessarily be the cause for obesity and chronic illnesses but the solution to this national problem. I will also provide carry out and delivery services to my customers. The business will be registered in the social media sites like Tweeter with forums discussing food related problems like obesity to create awareness of the nutritious value of my products.
Targeted market and consumers
Due to the healthy nature of my version of fast food, Naked Pizza will target customers from a cross section of health conscious consumers of all ages, gender, and race. The customers will be attracted to my products by their natural ingredients as opposed to other fast food outlets selling pizza made from processed ingredients. This category of customers is expected to include men and women in their late thirties to middle age who are conscious of what they eat. The use of social media will draw in another category of customers who are mainly youths of either gender aged between twelve to mid thirties who are ardent users of the internet and frequent visitors to social networking sites like twitter and Facebook.
The third category of customers will be family groups since my healthy versions of fast food will be friendly to each member of a family unit from the parents to their youngest child. The price of my fast food will be adjusted to accommodate customers of both the high and middle income levels. Professionals in both the white and blue collar jobs will afford to have a bite of my healthy food. An outlet specializing in my kind of fast food will be relatively new in this area and is this expected to grow in time as people realize the nutritional value of my products through the rapidly growing social media. The frequency with which my customers will buy my product will, expectedly, increase as they realize the full value in terms of processing and ingredients of my products.
Growth trends in the business
As the world becomes more and more aware of the growing epidemic of obesity and chronic illnesses such as hypertension and cardiac problems brought about by the kind of diet we eat, most people in the neighborhood of my business will realize the value of eating highly nutritious food like mine. The trend in the pizza business shows that other leading outlets are gradually realizing the same thing and have even started repositioning the making of pizza in the way health conscious Americans want to eat. This emerging trend shows that the market for naturally made pizza is expected to grow as people discard the old processed pizza. The growth in the social media is also another factor to consider. With millions signing in to twitter and Facebook everyday, more people in the neighborhood of my business will become aware of what we do. The ever expanding social media will provide a high growth in this industry by being visible in every type of online gadget such as phones, laptops, and computers in offices and other businesses. Therefore with the growth in the Information Technology, the fast food via social media industry will grow at the same rate.
Pricing
My products will be 100% natural which will mean my production costs will be higher than those selling pizza made from processed ingredients. The price for my pizza will therefore be slightly higher than the competition since I shall emphasize on quality rather than quantity.
My products will compete in the market based on quality rather than price. I shall therefore concentrate on a specific niche of customers who are conscious of nutritional value of what they eat. My customers will be the kind of people who read the price label of an item not to check on its price but the nutritional value of its ingredients.
Work experience related to the business
I have previously worked in the food processing industry and have a wide experience in internet marketing using the social media like Tweeter and Facebook.
Business organization
The business will be a joint venture with one or two partners. This will be necessary in acquisition of the necessary capital required to set it up as well as in acquiring expertise in fields I am not well conversant with.
Professional consultants
(List three names of recognized experts in your area)
Section 2. Marketing
Marketing Plan
Naked Pizza will be built around the belief that healthy eating can have significant effects on its customer’s health and the environment too. It will adopt a green attitude as one of its marketing strategies. This will be incorporated in the promotion of our healthy naturally processed pizza. Naked Pizza will have a visibly spectacular launch in xxx city that will be advertised and hyped up specifically in the social media sites like Tweeter and Facebook.
Prior to the launch the company will have created a public awareness campaign in every internet forum discussing the effects of processed fast food and their effects on the national health standards by aggressively participating in the discussions and providing remedial suggestions like eating natural pizza at the soon to be launched Naked Pizza.
Location
Naked Pizza will be located physically on strategic intersection in xxx city where it will be visible. Other locations will be in leading shopping mall food courts to cater for the affluent clientele. The company will also have a heavy presence in the internet through its main website that will be very interactive with visitors through healthy eating discussion forums, organic food advisory, recipe contests with gift vouchers to eat at our establishment (as a way of attracting an retaining loyal customers), and a feedback section for customers to post opinions and better ways to improve our services. We shall still continue to maintain a heavy presence in social media sites like twitter and Facebook to attract visitors to our website and outlet.
Advertising and promotion plans
Naked Pizza’s marketing campaign will involve print and electronic advertising, referral marketing, and a very attractive loyalty program for every returning customer. This plan will allow me to focus on the business by evaluating the results of my efforts on a daily, weekly, and monthly basis to see how my tactics and innovations are successful. The personal goal of my plan will be to devote at minimum 40 hours every month to marketing and obtain one speaking opportunity at a function in within the state that is related to environmental conservation, organic food, or healthy living matters.
The goal for the business will be to achieve total revenue that will exceed $250,000 in the second year of operation, an average of 6 monthly transactions foe every customer by the third year, and an average of $36 expenditure at Naked Pizza every month per customer by the end of the third year. My tactical marketing goal through social networks will be to reach over 5,000 Naked Pizza e-newsletter subscribers by the end of the third year. I plan to achieve 99.5% customer satisfaction, meaning that one hundred and ninety nine customers out of two hundred will be leaving my outlets satisfied by our services. At this time I should also have more than twenty business referral partners in the industry.
Competition
Our major competition will come from other establishments that have had over thirty years of operations like SUBWAY FRESH FIT, Extreme Pita, and Mr. Goodcents Subs and Pastas. These companies will provide formidable competition because they also serve similar food like ours which does not contain additives, preservatives or other chemicals.
Subway Fresh Fit claims to have a menu low in saturated fat and cholesterol and quality nutritious value. Their slogan states that they promote a lifestyle of eating fresh and living green. Extreme Pita is a Quick Service Restaurant chain that also specializes in fresh pita sandwiches and a diverse organic menu in a made-to-order style. Their green approach involves recycling waste in the kitchens and they have a wide appeal among eco-friendly consumers. Mr. Goodcents Subs and Pastas will provide formidable competition by their customer friendly prices and excellent catering services for business and community functions.
My strategy to overcoming the competition posed by the three companies will be to incorporate a system that adopts their techniques and improving on them to take our services to another level. This will involve an initial budget for innovations of my competitors’ strategies and advertising these achievements in social media sites and the local press.
Taking advantage of my competitors weak points
My competitors might have been in operation for a longer time and are thus used to the traditional methods of running a business. They would not be very eager to adopt new ways of running a business. In the twenty first century, technology is advancing faster than most old companies can keep up with and are therefore disadvantaged in adopting new and better ways of production and marketing their services. Fortunately, my company will be founded on the current technology that will include internet marketing and other techniques like an e-mail referral system in which consumers who refer customers via email are given points vouchers that can be redeemed for free meals.
The established companies have grown by serving unhealthy food that has led to national health problems like obesity, diabetes, and hypertension. My company will use their unhealthy products as an advantage by providing a healthy alternative that is increasingly becoming popular with health conscious consumers.
Section 3. Accounting and Cash Flow
Pro-forma Start up Costs
Requirements
Start up expenses
Legal $500
Stationery etc $500
Other$500
Total start up expense $1,500
Start up assets needed
Cash balance on starting date $80,000
Other current assets $40,000
Total current assets $120,000
FUNDING
Investment
1st Investor $25,000
2nd Investor $25,000
Total investment $50,000
Current liabilities
Accounts payable $500
Current liabilities $500
Long term liabilities $50,000
Total liabilities $51,000
Loss at start up $1,500
Total capital $48,500
Total capital and liabilities $99,500
Pro-forma Cash Flow
Pro-forma cash flow201120122013
Cash received
Cash from operations
Cash from sales$300,000$550,000$750,000
Cash from receivables$0$0$0
Sub-total cash from operations$300,000$550,000$750,000
Additional cash received
Other income
From borrowing
Interest free liabilities
Sale of other assets
Sub-total cash received$300,000$550,000$750,000
Expenditures
Expenditures from operations
Cash spent$8,000$13,000 $20,000
Accounts payable $350,000 $475,000$600,000
Sub total $358,000$488,000$620,000
Net cash flow ($58,000) $62,000 $130,000
Cash balance
Pro-forma Income Statement
Sales Forecast
Unit Sales201120122013
Meals $20,000$30,000$40,000
Drinks$10,000$15,000 $20,000
Other $250 $500 $1,000
Total unit sales$30,250$45,500 $61,000
Unit Prices201120122013
Meals$15.00$15.00$15.00
Drinks $2.00 $2.00 2.00
Other $10.00$10.00$10.00
Sales201220122013
Meals$350,000 $550,000$650,000
Drinks $25,000 $35,000 $45,000
Other $2,500 $5,000 $10,000
Total sales$377,500$590,000 $700,000
Direct cost of sales20112012 2013
Meals$45,500 $70,000 $85,000
Drinks $7,500 $8,500 $10,500
Other $250 $500 $1,000
Subtotal direct cost of sales $53,250$79,000 $965,000
Appendix 1. Personnel
Personnel Plan201120122013
Manager$50,000$55,000 $60,000
Hostess$30,000$35,000$40,000
Chef$45,000$50,000$55,000
Cleaning$25,000$30,000$35,000
Waiters $70,000 $100,000 $135,000
Total people81215
Total payroll $220,000$270,000 $650,000
Health and Poverty
Health and Poverty
Name
Institution affiliation
Date
Introduction
The issues of poverty and health have become one of the disasters in the modern world. They have led to the reduced incidences of modernization and globalization in most of the countries. Health is the state of wellbeing of a person, and poverty is being in a state of gaining low incomes. Health may also be stated as a state of being undernourished where they lack caloric intake, which is below the minimum dietary requirements. One may be in a state of extreme poverty when they earn less than one point two five dollar per day. Health and poverty have become one of the major concerns to many countries. Health and poverty are intertwined issues which act in respect to the forces of the other. These two issues have led to the deaths and devastations of many people. These issues have forces which must be curbed to reduce the effects they have on the society (Leon, Walt, & London School of Hygiene and Tropical Medicine Public Health Forum. 2001).
Health and poverty are issues which are linked. This implies that if health deteriorates, then the rate of poverty rises and the opposite applies. When the looming cases of poverty increases, access to proper health care is limited. This implies that the individual suffer from mental and physical development. When one suffers from mental illness, they are limited to thinking properly due to reduced energy in the body. Due to reduced income, access to balanced diet is limited leading to poor health. Poverty is one of the main causes of food shortages which lead to the deterioration of health since many cannot access a balanced diet. This also explains why food shortage is a cause of physical development which leads to diseases such as rickets and scurvy among other diseases. Women, who suffer from poor health as a result of poverty, bear children with weakened since they suffer from weak immune systems. Poverty may lead people to engage in risky survival strategies, which may lead to deterioration in their health. Some of these survival strategies include prostitution which may lead to HIV and AIDS (Gray, & Payne, 2001).
There are different approaches that should be used to curb the issues of health and poverty .some of these approaches includes reducing food prices to make them available to all. This implies that the government should set up corporation which are mandated to regulate food prices in the market. The government should ensure that it subsidizes the cost of medical care so as to make it affordable to all. The government can give people education on how to carry out saving and investment so that they improve their income levels. The government should ensure that there are competent and enough nutritionists who advice people on how to consume a balanced diet (Leon, Walt, & London School of Hygiene and Tropical Medicine Public Health Forum. 2001).
Conclusion
Health and poverty are issues that should be properly handled by the government. This means that the government should enact laws which are meant to eradicate the two issues. The government should ensure that it promote education about the effect and ways to eradicate the two issues.
References
Leon, D. A., Walt, G., & London School of Hygiene and Tropical Medicine Public Health Forum. (2001). Poverty, inequality and health: An international perspective. Oxford: Oxford University Press.
Gray, A., & Payne, P. R. (2001). World health and disease. Buckingham: Open University Press.