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Enterprises can cut down IT costs by adopting saving strategies and benchmarking from top-performing enterprises

Enterprises can cut down IT costs by adopting saving strategies and benchmarking from top-performing enterprises. An efficient way of cost saving is consolidating IT by use of IT shared services, and eliminate redundancy by use of unnecessary applications. Accountability in the firm is very essential and will contribute to cost saving. Revisiting failed cost saving initiatives will also be beneficial in cutting down costs because the firm can learn from past mistakes and improve on them. Transparency in IT costs helps in making sound decisions and determining the areas that require cost cutting. Goal setting is also significant in cost optimization because firms that realize their goals fast manage to cut costs efficiently. Sourcing for low cost IT goods and services and reducing procurement channels also helps in minimizing costs in the firm. Implementation of the latest technology practices such as cloud computing has also proved to be cost saving.

Organizations need to adopt the aforementioned cost saving strategies in the IT field. It is the ultimate goal of any successful organization to minimize the cost of production and maximize on profits. IT is an indispensable sector in an organization because it relies on technology for the functioning of most activities. Therefore, it is essential to adopt IT-based products and services that are cost efficient so that the organization will not spend a fortune on IT products. An organization should invest in new IT practices that will drive down operational costs. These include cloud and social computing, mobility, and business analytics. Business changes such as product rationalization, mergers and acquisitions, and divestitures are also measures that will help a firm to cut down costs and increase its profitability. Effective cost management in the IT field is a core competency strategy that benefits an organization by increasing its profitability output through cost optimization.

antenatal_department_workflow

Antenatal Department Workflow

Name of the Student

Course Title

Institution

Date of Submission

257175190500START

00START

Antenatal Department Workflow

345757525133300027336753475355009144001675130001714501265555Caller identification and nature of call

00Caller identification and nature of call

97155088455500257175474980Answer phone call with greeting and company identification

00Answer phone call with greeting and company identification

9715504635500

171450155575Is it a general diagnosis?

00Is it a general diagnosis?

2228850125730Direct to doctor on duty

00Direct to doctor on duty

1695450125730YES

00YES

169545029718000

97155043878500

47625447040Is it an antenatal department calls?

00Is it an antenatal department calls?

90487585090NO

00NO

2486025226695Direct to nurse on duty

00Direct to nurse on duty

1933575226695YES

00YES

193357544577000

914400139065NO

00NO

10191757239000

2124075471170Inform the nurse

00Inform the nurse

34290061595Is the specified nurse available?

00Is the specified nurse available?

444817539370000362902512700Connect the caller

00Connect the caller

320040017462500161925088900YES

00YES

163830025082500

97155042100500

552450400685Kindly ask to call later

00Kindly ask to call later

90487510160NO

00NO

3686175560705001019175380365001019175560705002466975380365END

00END

Explanation of the flowchart:

This flowchart illustrates how a call from a client is received at the reception desk of the hospital, and determination of the nature of the call is done, and responded correctly. These are the steps a call goes through to get to the antenatal department:

A call comes in at the reception, and the receptionist greets the guest and identifies the hospital by name. Takes the details of the client and gets to understand the nature of the call.

If it involves a general disease diagnosis, that is any other nature of disease apart from antenatal nature, it is directed to the doctor on duty. If it entails antenatal attention, it is directed to the antenatal department.

Upon getting to this department, the receptionist at this department welcomes the client to the antenatal department, and once again listens to the client’s needs in regards to the department. If it is just about diagnosis, the call is connected to nurse on duty. If the client is looking for a specific nurse, the receptionist confirms if the nurse is available, if the person is available, the receptionist informs the nurse then connects the call.

If the nurse is not around at that time, the client is asked to call later on.

Step # Title Technology Policies and rules Information

1. Receptionist Phone and computer Code of conduct Store the name of clients, their company name, and the reason of the call.

2. Doctor Computer Dignity at work Offers diagnosis and any needful information.

3. Nurse Computer Discipline and grievance procedures Assists the doctor with antenatal diagnosis.

Currently, the metric being used to measure workflow is performance and to be specific, this is done through engagement. This is so important since the hospital discovers where and when clients lost interest. After finding out this information, then they engages in getting ways to improve their workflow and make customers more engaging. It is an effective method because the hospital is aware of what needs to be improved and ensures patients retain a good image of them through their good hospitality (Huser, Rasmussen, Oberg, & Starren, April 10, 2011).

Improvement could occur at the reception area of the main hospital. Instead of antenatal department calls getting there first, they can just be ringing direct to the department. This will ease the time a client is kept on hold as the call is being transferred to antenatal department. Apart from holding time, clients’ diagnosis will be being attendant very fast, since there will be no waiting time, and this will improve the workflow activity as well as make clients more pleased (Health Information Technology, n.d.). Being aware of workflow activity is very important because it enables the company achieve the intended goals, and it helps to eliminate redundancy in the organization (Agency for Healthcare Research and Quality, May, 2013).

References

Agency for Healthcare Research and Quality. (May, 2013). Module 5: Mapping and Redesigning Workflow. Practice Facilitation Handbook. Retrieved from https://www.ahrq.gov/professionals/prevention-chronic-care/improve/system/pfhandbook/mod5.html

Health Information Technology. (n.d.). What is Workflow? Agency for Healthcare Research and Quality. Retrieved from https://healthit.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/workflow

Huser, V., Rasmussen, L. V., Oberg, R., & Starren, J. B. (April 10, 2011). Implementation of Workflow Engine Technology to Deliver Basic Clinical Decision Support Functionality. BMC Medical Research Methodology. Retrieved from http://bmcmedresmethodol.biomedcentral.com/articles/10.1186/1471-2288-11-43

Enterprise Security Policy

Enterprise Security Policy

Student

University

Enterprise Security Plan

Implementation of the Plan

The implementation of the enterprise security plan involves a series of steps including the identification of possible security threats and risks, creation of awareness, control of user access, password management, and data communication protection.

Step 1: Identification of Threats

For easy implementation of the enterprise plan, it is vital for an organization to know the security threats its information and network systems might face. The methods of identification include the observation of the past incidents of security threats as well as scenario analysis.

Step 2: Awareness training

Once the security risks and threats identification, the chief information officer enforces a plan of awareness training within the organization. According to Tse (2005), the raised level of awareness and knowledge will help the workers to understand and comply with the information policies; hence, the level of security violation shall be minimized.

Step 3: User Access Control

The next fundamental step is to set up system and information access control within the organization. There are two important levels of this process. First, the administrator controls users’ access to the physical hardware. The second access control level is the restriction of access to software components. This is done through passwords and data encryption procedures for sensitive information.

Step 4: Password Management Plan

This ensures that all users protect their passwords from unauthorized access. The password management policy holds all users responsible for their login credentials in the network (Bon, 2004).

Step 5: Data Communication Protection

Data flow is controlled in the individual systems used within the organization. The transfer of data through the network has to pass through secure channels to guard information from reaching third parties.

References

Bon van, J. (2004). IT-Service management: een introductie op basis van ITIL. Germany: Van Haren Publishing.

Tse, D. (2005). Security in Modern Business: security assessment model for information security Practices. Hong Kong: University of Hong Kong.