Recent orders
Social, Ethical, and Professional Issues in Computing Minority Persons in IT Workplace
Social, Ethical, and Professional Issues in Computing: Minority Persons in IT Workplace
Author
Institution
Course
Instructor
Date
Introduction
In the information and technology industry, several minority groups remain highly underrepresented regardless of the efforts by governments and technology industry players to attain equal representation. The minority workforce in the technology industry includes women, lesbian, gay, bisexual, and transgender (LGBT), and minority ethnic groups. In the United State in 2019, the workforce comprising of females was 25.8 percent of the total population and 8.7 percent for minority ethnicity in the information technology industry. The underrepresented minorities have a tiny portion of the workforce in the senior levels in the tech industry. Information technology has a high potential of improving people’s life and simplifying work. However, like many industries, it has not incorporated an inclusive workforce, thus raising various social, ethical, and professional issues to the workforce and public members using technology. The paper aims to explore social, professional, and ethical issues faced by minority workers in the technology industry.
Ethical Issues
The Tech industry workforce is mainly comprised of male workers. Women are not employed in most information technology companies because females are viewed as not having the necessary skills and not capable of doing technical jobs. LGBT, like in most industries they are also not employed in technology companies since most company’s internal ethical culture does not accept their culture among their employees. Furthermore, most tech companies’ people of color are not employed or given equal opportunities like the majority race in most countries (McGee, 2018). These practices in the industry continue to divide people more other than uniting. A diverse workforce is an ethical practice and increases a firm’s performance. The behavior towards the minority workforce in the information technology industry is unethical and does not align with the country’s ideal of equal employment.
Social Issues
In the past years, tech industries have been working to attain a more diverse workforce, but the initiative has not worked since not much difference felt in the industry. Non-inclusivity is worse in women of color, only making about eight percent of the workforce in the tech industry and almost none in senior leadership levels. Non-diversity in the technology industry is not only in the established technology industry but also in startups. To make a permanent shift, more time, effort, and determination are needed, and all the parties involved to work together. More women and people of color are graduating with degrees, but they have not been hired; thus, the disinformation that no enough women with information technology degrees is not true. Most companies are reluctant to hire people of color, explaining that they cannot lower their bar, implying that they are less qualified.
Furthermore, when the minority workforce is hired, it regularly faces a hostile environment. The minority workers, women, racial minorities, and LGBT experience bias while working in technology firms. Due to this biasness, hostility from colleagues, and isolation, about 52 percent of women leave their employment. These resignations worsen the number of women in the technology industry since they are the minority (Heilman and Caleo, 2018). The negative impacts of biasness in the technology industry are currently being experienced. For example, most facial recognition software easily recognizes white faces, but people with dark skin cannot be identified consistently. If these technologies are used by the police department, resulting in unfair outcomes as the wrong people are arrested. Gender inequality and racial discrimination are the major challenges faced by minority people in the information technology industry.
Professional Issues
In the information technology department, minority groups are discriminated against compared with another workforce in the industry. Discrimination is demonstrated by the different treatment the minority people are given while at work. Recruitment methods used are one of the discriminations done to the minority employees in the technology industry. When recruiting ethnic minorities, IT firms target specific universities or conduct recruitment on specific days where only qualified applicants are invited. Most technology firms’ recruitment is done through word of mouth, mostly through current employees. The minority group like the ethnic minority, disabled, and LGBT with no representation among workers are excluded. Also, selection and shortlisting criteria disadvantage minority groups since most companies select and shortlist employees working at the senior level. The minority people are most likely not to be in these positions.
Similarly, the judgment of performance is also a professional challenge facing minority workers in the IT industry (Trauth, 2017). The minority employees are judged by their capabilities before delivering the assigned task. In most cases, they are judged negatively. Also, when solving issues involving marginalized races, employees will opt to solve them in formal way, even in instances where the issues are minor and informal methods are applicable. When disciplinary are pronounced, senior employers already have a negative attitude towards minority groups. Hence, they do not offer them opportunities to collect their behavior. Additionally, workers working in the technology industry are not supported by the organization’s leadership. IT workers should receive frequent training to ensure they are updated with emerging technology. Discrimination and judgment towards minority groups are the professional problems facing IT industries. These behaviors lower employee’s morale hence affecting their performance and others seeking other alternative employment where working is more comfortable.
However, firms in the information technology industry are operating in such a highly dynamic and competitive environment; hence they are changing their social, ethical, and professional behavior. Firms in technology are diversifying their workforce and employing minority persons. Users of technology products are driving these changes through boycotting firms that are not inclusive. Moreover, IT firms’ employees are ready for the organizational changes hence making it easy for IT firms to recruit a diverse workforce. Unethical practices of hiring men, and especially white men, will in the future be eradicated, and technology organizations have an all-inclusive workforce.
Discrimination in information technology has affected society as much as it has affected the industry’s performance. Most products produced in industries that are not inclusive have resulted in arresting and shooting the wrong suspect by the police. Cameras used to recognize faces by police do not function appropriately because they are not designed to be inclusive. Technology firms are currently educating their employees on the importance of incorporating a diverse workforce. Also, firms ensure the majority of employees do not defame the characters of minor employees to ensure workers do not relocate to other industries. Furthermore, companies are eradicating discrimination, ensuring workers are not stratified into social groups rich versus the poor.
Technology companies are currently hiring workforce through outsourcing third party or use of computers to help in shortlisting qualified workforce. Using computers to recruit has helped technology companies to eradicate discrimination based on race or gender. Applicants are recruited and promoted based on qualification. Similarly, technology firms are promoting professionalism through training the minority people in their workforce. This training enables employees to learn new skills and allows them to put input when discussing innovation and new developments (Sargolzaei, Nikbakht, 2017). Minority employees are currently promoted to senior levels in technology companies and allowed to attend conferences. Such practices towards minorities promote professional growth among them hence solving professional challenges experienced in these companies. Also, companies are solving the conflict in more professional ways. For instance, minority employees are given opportunities for their cases to be heard and determined appropriately, reasonably, and transparently. Warnings are given to them other than discharging them from their work.
Conclusion
In conclusion, it is rather noted that a majority of technology companies are monopolistic; hence changes to ensure the working environment is ethical, socially acceptable, and professionalism cannot be highly influenced by regulators and consumers. Discrimination of employees is based on race or gender is still in most companies due to the fact it’s a culture that has to be there for a decade, and to eradicate it will need more time. In most companies, it is easy for the senior employee to recruit their friends who will judge and give minor employees a hostile working environment. In the end, many of the contemporary IT computing companies continue to have social, ethical, and professional challenges.
References
Heilman, M. E., & Caleo, S. (2018). Gender discrimination in the workplace.
McGee, K. (2018). The influence of gender, and race/ethnicity on advancement in information technology (IT). Information and Organization, 28(1), 1-36.
Sargolzaei, E., & Nikbakht, M. (2017). The Ethical and Social Issues of Information Technology: A Case Study. International Journal of Advanced Computer Science and Applications, 8(10), 138-146.
Trauth, E. (2017). A research agenda for social inclusion in information systems. ACM SIGMIS Database: the Database for Advances in Information Systems, 48(2), 9-20.
Social, Economic, Technological and Marketing Impacts for Australian SMEs A Review of WeChat (2)
Social, Economic, Technological and Marketing Impacts for Australian SMEs: A Review of WeChat
WeChat has developed from a social tool to a platform for connecting services and businesses. The wide application of WeChat platform has brought great impact to small and medium enterprises (SMEs). This essay will analyse the social, economic, technological and marketing impacts for Australian SMEs.
Wechat promotes technological progress and plays good role in promoting the interconnection among people, equipment, and services (Che & Yang 2014). WeChat thoroughly implemented the innovation driven development strategy and actively laid out common technologies of intelligent hardware with the help of platform connectivity. Establish a pattern recognition centre to support the integration of cutting-edge technologies into products; Build a laboratory and strengthen the research of artificial intelligence. At present, more than 120 million Android terminals have been accessed (Che & Yang 2014). The WeChat hardware platform launched “WeChat hardware industry solutions” for eight industries such as air conditioning, toys, routers, home, television, recharge, health, and wear, connecting more than 3,000 hardware manufacturers and nearly 30 million devices activated (Wang, Yu & Library 2013).
WeChat provides SMEs with an online platform for marketing of goods and services. SMEs can efficiently create awareness of their products and increase online visibility. Connect the on-board system through the Tencent car union open platform to realize vehicle intelligent networking and share road traffic information (Wang, Yu & Library 2013). The government has the power to shape emerging innovative industries (Abrami Regina et al 2014). WeChat serves the harmonious development of society and improves the level of social governance. WeChat’s official account + enterprise WeChat + city services + small program to build an integrated online service platform, promote the construction of new smart city, assist the public service department to optimize the service process and innovate the service mode. Government WeChat promotes party and government organs at all levels to actively use mobile new media to release government information, focus on and fully disclose matters related to government services, shorten the processing time limit, and improve the level of information disclosure, public services, and social governance. Relying on the advantages of extensive coverage and accurate positioning of the mobile Internet, WeChat has accelerated its extension to small and medium-sized cities across the country in the fields of certificate handling, transportation, health care and overseas services, to promote the equalization of basic public services. In terms of transportation, WeChat connects real-time public transport information. Shenzhen traffic police WeChat handles traffic affairs, saving 1.33 million hours of inquiry and processing time for car owners (Gan 2017).
Australia’s agriculture benefits from the WeChat platform. If WeChat is deeply integrated with agriculture, the value chain of agricultural industry chain significantly expands. With the help of platform forces, we will break down rural information barriers by technical means, promote the entry of information into villages and households, improve farmers’ mobile phone application skills, accelerate the formation of an internally coordinated agricultural industrial layout suitable for the level of economic and social development and the carrying capacity of resources and environment, and promote the overall leap forward of the level of agricultural modernization. WeChat provides farmers with an active platform for online marketing of their farm products which promotes the quality of various agricultural goods, such as farm produce and animal products . WeChat provides safety for agricultural products through active communication between buyers and sellers. WeChat applies two-dimensional code and location identification,to cooperate with agricultural enterprises which facilitates traceability creating and anti-counterfeiting query, establish consumer confidence, create reliable purchase channels, and strengthen the interaction between enterprises and users. Wechat allows farmers create a catalogue of their products which attracts customers acting as a marketing tool. Buyers can buy farm products, such as cabbages, potatoes, and tomatoes form the comfort of their homes through wechat by online interactions with farmers or brokers.
WeChat and Alipay has positive impacts on small and medium-sized enterprises. Quite a few sellers who use Alipay are small and micro businesses or independent entrepreneurs. To help the smooth transformation of small and medium-sized logistics enterprises, Alipay allows small and medium-sized logistics companies upgrade POS hardware equipment and promote the improvement of China’s logistics ecological environment (Yong, Gui & Cheng 2017). In addition, the efficiency of capital transfer brought by Alipay, and the information of the whole data also provide a foundation for solving the financing problems of small and micro businesses. Since WeChat has more than 1 billion users, with most people using mobile phones, including the customer population of small and medium-sized enterprises, it enables companies reach more people creating awareness of their products. (Yong, Gui & Cheng 2017). New marketing methods and careers such as community marketing, we media, WeChat matrix, and private desire flow pool have emerged due to the growth of WeChat. For small and medium-sized enterprises, obtaining users through different WeChat marketing means and methods is the beginning of new opportunities for WeChat ecological enabling businesses to expand. Australian SMEs increase their purchase percentages made by consumers since WeChat improves their online visibility creating traffic to their various online platform, including websites, Instagram, and facebook. The social e-commerce model, community e-commerce model and new social retail model that have sprung up in the past two years are inseparable from the social attributes of WeChat(Yu & Cho 2019). Because enterprises want to build social, community and community e-commerce models, they need trading platforms and trading tools. Developing apps is feasible for large enterprises. However, for ordinary traditional enterprises, it is not only costly, but also too expensive to maintain. The most important thing is to innovate, promote and retain. Compared with small programs, which do not need to be downloaded and installed, they give users no experience.
Reference
Abrami Regina M., Kirby, William C., McFarlan, F. Warren 2014, ‘Why China Can’t Innovate? And What It’s Doing About It?’, Harvard Business Rev, pp. 107-111
Che, H. L., & Yang, C 2014, ‘Examining WeChat users’ motivations, trust, attitudes, and positive word-of-mouth: Evidence from China’, Computers in Human Behavior, Volume 41, pp.104-111,
Wang, B. , Yu, D. , & Library, N. S 2013, ‘Study on the application of public platforms of wechat in chinese library services’. Library and Information Service.
Gan, C 2017, ‘Understanding wechat users’ liking behavior: an empirical study in china’. Computers in Human Behavior, 68, pp.30-39.
Yong, M. K. , Gui, X. , & Cheng, W 2017, ‘Special Digital Monies: The Design of Alipay and WeChat Wallet for Mobile Payment Practices in China’. IFIP Conference on Human-Computer Interaction.
Yu, G. , Qiqi, & Cho, N 2019, ‘A study on the sustained use of mobile payment services: comparison of alipay and wechatpay in china’. Journal of Information Technology Applications & Management, pp. 26.
Social Work Profession
Social Work Profession
Name
Professor
Course
Date
Introduction
Social justice ensures that every citizen whether indigenous and non-indigenous have choices in their lives. It is grounded by day-to-day realities of life. It involves waking up in house that has water and good sanitation as well as giving children proper education that will help in developing and respecting their future. Social justice entails employment satisfaction and good health. Social justice ensures that the rights of each citizen are distinctive. This means that each citizen has a right to distinct status and culture that helps in strengthening their identity and cultural practices. They have a right to self-determination where indigenous communities have control of their future.
In connection to Adelaide case, the social worker needs to encourage her do things that she enjoyed. Since Adelaide enjoyed painting, the social worker needs to look for avenues that would motivate Adelaide to move back to painting again. She should start socializing with people because this is a good remedy to reduce stress. Adelaide should join a sport club or get involved in church activities where she will be kept busy as she mingles with other people. It is not advisable for Adelaide to keep to herself because she might start getting pressure and later be diagnosed with depression. I would advise Adelaide to get someone who will assist her with the work load at the newspaper agency. This will give her time to relax his mind and engage in activities she enjoys like painting.
Adelaide needs to talk to his children and come to good term with them. This is because they are the closest family she has and they might understand her when she explains her situation. His sons might even volunteer to help her with the newspaper agency. It is also advisable for Adelaide to visit an optician for her eye problem to be corrected because she can cause accident while driving at night. She should not feel Sylvia is a burden because she might help drive her to work and places she wants to go. Since Adelaide is a private person and finds it difficult to discuss her matters with outsides, she should confine this matter to his sons because they will understand if she explains to them. Adelaide needs to stop stressing herself with work because she only needs money to sustain her. She should occasionally take holiday trips to relax her mind. She can also join social groups that will motivate her in her career.Social work profession is a set of government programs that are used to assist citizens and ensure their wellbeing is a priority whether in individualized life or in the society. The social work professions provide help to the poor either in terms of social assistance, provision of housing, and offering social insurance against biological hazards and occupational risks. In USA, social insurance can be understood as the distribution of resources from the wealthy to the poor. Social insurance can be understood as transfer of resources from period’s of employment to ages when a person is unable to work (Reid, 2010). The origin of social work profession is founded on the values of industrial revolution and societal modernization. This is specifically on urbanization and modernization in the ending phase of 19th century. The developments came from the European people who had offered social protection through families, communities and the parish.
Social work profession is developed to resolve social problems. Many people confuse social welfare policy to be the same as social problems but this is not the case. It ought to be understood that not all social problems results into social policies, (Salinger, 2005). Majority of the social work policies are provided with money at levels that are known to be successful. Social work profession must not be taken to be an act of self-sacrifice but it helps the society to survive. It is for this reason that social work assists in supporting a society that may collapse because of pressure from political and economic domains. Policies in social work profession help in ensuring that there is social control especially when in measures of law enforcement and the courts. Social work ensures that the elementary needs of the disadvantaged are met and ensure that there is equal distribution of the resources. Social work profession supports important industries such as agriculture and health care.
Many scholars differentiate between social welfare that is funded through contribution and one that is funded through tax. These two models of funding have joined as employee contribution and state revenues (Salinger, 2005) fund many social insurance. The social insurance that is funded by the government tends to be generous and they are not vulnerable to retrenchment. They are able to cut back when they are less in revenue tax or when a party that is against welfare comes into power.
Before the formation of public modern nation state, private groups such as the churches and the guilds funded much social welfare. Most of these private funded welfare were overtaken in the beginning and partly at the mid of eighteenth century, (Origins of corporate responsibilities) .This was mainly because of urbanization, the formation of political and financial ideas of the 18th century. It is after the end of 18th century did the private sector filled the vacuum and started funding the social welfare. Many countries that have weak welfare states mostly depend in religion and welfare contribution from the church.
Social welfare is a very important program that helps individuals in times of crisis. They mostly provide security in future especially in times of risk of unemployment or when the wages received are not enough to cater for the basic needs. In USA, the social welfares are funded from individual contributions or from the taxpayer’s money (Hepworth, 2010). Before the 18th century the social welfare were mostly funded by private institutions such as churches and the guilds. It was at the elapse of the 18th century did welfare programs become a project of the government.
Social work profession has assisted women’s hunt in looking for liberty, esteem and, distinct self-rights. They did not want to express themselves by requiring having a partner and a family. Women started valuing themselves and pay attention to what they needed instead of being told what they needed (Andersen & Hysock, 2009). Throughout this time, more and more ladies begun establishing together to say that the manner they were taken was not correct , and they had a right to do all things that men could do and sometimes even perform these things better.
This social work profession has brought revolution steering many, especially the teenagers, to challenge the societal rules. Social work profession has brought victory to the Public Rights revolution; others who desire transformation see the period is ready for them to take (Friedan, 2001). The grouping of liberal administration, common economic success, and the constantly existing threat of atomic obliteration marks the 1960s separately from any period that has arisen earlier it, and whereas traditionalism is by no ways dead, tolerance appreciates a prevalent restoration, which assists to enable the environment in which the ‘sexual change takes place (Friedan, 2001). Certainly, Lyndon Johnson was the leading temporary president to recommend birth control, an enormously significant influence in the modifications in American sexual approaches, in the 1960s. The pills offered many women a reasonable method to evade pregnancy. Afore the pill was presented, many women did not search for a long time occupations. Afore, the typical woman would jump out of the work opportunity when they got impregnated and went back in when their baby was at an age.
The social work profession has assisted women fight against the routine violence that shapes their lives. Women have formed organized groups that help in shaping their lives. Through advice from social workers, Women have acknowledged that political demands of many people speak strongly than pleas of few isolated people (Ife, 2001). Politicization of this matter has ensured that people understand violence against women differently. For instance, battering and sexual harassment against women was taken to be a private matter but currently is considered as domination that affects women (Crenshaw). The system of recognizing that was formerly perceived as individual is now recognized as a form of identity for women, gays, lesbians and other groups. The process of identification through social work profession is a source strength and intellectual development.
Social work profession assists Women who are physically assaulted end up in shelters because of the subordination they experience. Most of the women who look for protection are those who are unemployed, underpaid or poor. Shelters serving these women should not only concentrate of the violence cause by the batter, but they should also look into several domination that have put them in shelters. Many women of color are poor and have responsibilities of childcare (Corey, Corey & Callanan, 2011). These burdens have resulted into gender and class oppression. Women of color have many burdens because most of them are unemployed hence cannot seek support from friends and relatives. This analysis shows how intersectionality molds the experience of many women of color. Battering that leads women to shelters, is a manifestation of insubordination.
Social workers advocate for equity in the employment sector because the size of dividend varies across race and class, but men count on excluding women on the most desirable jobs. An average male high school graduate earns more than a female average graduate female working the same hours. The patriarchal dividend at home gives men a right to decide where the family should live and make significant financial decisions. The privilege given to men trump women approval to sex thus marital rape is not a crime. The wages of women have risen for decades, as the wages of men remain stagnant (Valenti, 2001). The wages of women started from a lower base because of discrimination. Even with their improvement, women earning are still low compared to men earnings. Currently women make 40 percent of full time managers. However, their wages are 73 percent of what male managers earn. There are field that are gender segregated such as schoolteachers and social workers. In the year 1980, the percentage of primary school teachers and social workers was 75 and 64 percent respectively. Currently women make 80 and 81 percent of these fields respectively. Research indicates that occupation increase for women, the net pay for those jobs go down.
Social workers are discouraging sexual discrimination because glass ceiling starts remarkably early from the time a woman get into the work force. After women graduate from college and get into the work force, they encounter much discrimination (Weiss, 2003). Companies believe that women are not as competent as men are when it comes to work. A woman receives less salary than a man does even though they have the same education and training. There is no reason to have a salary gap between a man and a woman during their first year in their job. This is because they both have the same qualifications for the job (Salinger, 2005). Women do not show any incapability for accomplishing their jobs, yet they are treated unequally from their male counterparts. This discrimination has gone on for months as a man is paid more and holds top executive jobs simply because he is a man. Even though, this is wrong, this tradition has been practiced since ancient times and both sexes have accepted this way of thinking. There are changes in women positions, in the past few years. However, these changes are positive there is still no equality.
References
Andersen, M & Hysock, D. (2009). Thinking about Women: Sociological Perspectives on Sex
and Gender. New York: Pearson/Allyn and Bacon.Crenshaw, K. Intersectionality, Identity Politics, and Violence Against Women of Color.
Corey, G., Corey, M. S., & Callanan, P. (2011). Issues and ethics in the helping professions.
Belmont, Calif: Brooks/Cole.Friedan, B. (2001). The feminine mystique. New York: Norton.Fatout, M. (1992). Models for change in social group work. New York: Aldine de Gruyter.Hepworth, D. H. (2010). Direct social work practice: Theory and skills. Belmont, Calif:
Brooks/Cole, Cengage Learning.Hughes, L., & Owen, H. (2009). Good practice in safeguarding children: Working effectively in
child protection. London: Jessica Kingsley Publishers.Ife, J. (2001). Human rights and social work: Towards rights-based practice. Cambridge [u.a.:
Cambridge Univ. Press.Morales, A., & Sheafor, B. W. (1995). Social work: A profession of many faces. Boston: Allyn
and Bacon.
National Association of Social Workers. (2007). Institutional racism & the social work
profession: A call to action. Washington: National Association of Social Workers.Reid, P. (2010). Tillie Olsen: One woman, many riddles. New Brunswick, N.J: Rutgers
University Press.Salinger, L. (2005).Encyclopedia of white collar & corporate crime, volume 1. New york:
SAGE. 2005.
Sowers, K. M., & Dulmus, C. N. (2008). Comprehensive handbook of social work and social
welfare: Volume 1. Hoboken, N.J: John Wiley & Sons.
Origins of corporate responsibilities. Retrieved on March 12 2013,
<http://www.oup.com/uk/orc/bin/9780199209095/blowfield&murray_ch02.pdf>
Weiss, I. (2003). Professional ideologies and preferences in social work: A global study.
Westport, CT [u.a.: Praeger.
Valenti, J. (2001). Full Frontal Feminism: A Young Woman’s Guide to Why Feminism Matters.
New York: Seal Press. 2001
Zastrow, C. (2009). Social work with groups: A comprehensive workbook. Belmont, CA:
Brooks/Cole.
