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Management control system
Management control system
Name
Course
Code
Professor
University
Date Presented
Management control system
In exhibit 2, it is evident that the sales department was involved in taking care of sales, prices, delivery schedule and mix. On the other hand, it was the responsibility of the plant manager to oversee all the plant operations, as well as profits. In exhibit 3, there is an analysis of several components that determine performance of any given firm. The performance evaluation system that the exhibits are subjected through possesses strengths that can lead the company into profit making heights. They possess comparison between manufacturing efficiency and fixed and variable costs that can be found across the plant.
The assessment of the performance evaluation also points out at the fact that only managers of firms who are capable can benefit from promotions. The assessment is impartial in the sense that only managers who perform well are subject to better compensation packages. This is important in that it challenges them to work diligently and achieve profit budgets. The comparative efficiency charts that were compiled every month appear to be publicized by managers despite the fact that there is an inherent unfairness in the comparison of plants producing diverse products. This is because the different products require different setup times. Some of the plants under scrutiny seemed to run internal competitions between production lines and departments as a way of reducing cost items, as well as rewarding foremen and departmental heads.
Finally, the assessment performed crucially in ensuring that competition between plant managers was healthy and fair in all dimensions. This ensured that there would lack bias in rewarding those who performed well. On the other hand, those who performed dismally would not be subjected to any promotion or profits.
Management Case Study. The customer, in this case, is the professor who is sick.
Management Case Study
Name of Student
Institution
The customer
The customer, in this case, is the professor who is sick.
The supply chain and roles of the primary players
A supply chain refers to the informational and physical resources, which are used to deliver commodities to the ultimate consumer (Chopra and Meindl 2000). In this case, the supply chain many groups that form the supply chain. They include the producers of pharmaceuticals, healthcare supplies, and medical devices. The intermediaries are also in the chain as well. More so, providers of health are also available who finally deliver care to the final consumers. In the case study, the health care professionals use the equipment made by the producers (Harper and Moates 2011). For instance, the nurse who examined the professor used a stethoscope. The professor’s blood was tested using the medical equipment as well. The medications are also supplied from the producers who manufacture them. Intermediaries are the suppliers of what the producers have made. In this case, the intermediaries supply the medications to the pharmacy that the professor was taking drugs. Then the providers are health care professionals like nurses and doctors among others. Dr. Martin is no exception. The role of the providers is to examine the patients or clients and offering quality care as far as health care needs are concerned.
Implications of supply chain redesign
Redesigning the supply chain and optimizing good customer service will see the customers get a lot of gusto to seek for appropriate care. That is in line with reducing the costs of care provided. In this case, the places that offer quality care are preferred by the customers. As in the case, the professor preferred a referral to the HealthCheck Clinic because it offers no only quality, but also less expensive care. Customers could also fear the facilities, which offer more expensive services. For instance, the professor didn’t prefer going to the emergency room partly because of the high costs of care. The University has an insurance scheme and through it, it encourages seeking care that is less expensive as well. On the same line, redesigning the supply chain in that every doctor can be able to see a client can help clients get services early in time. The professor suffered a little more because Dr. Martin couldn’t refer him to another hospital or even any other doctor.
Ethical issues in doctor’s refusal to refer
According to the American Medical Association [AMA] (2014), a physician may refer a patient for either therapeutic or diagnostic services to any other party permitted by law, to do so. Basing on this, Dr. Martin acted unethically by refusing to refer the professor to the most appropriate doctor or even to the HealthCheck Clinic. It was unethical to for him to leave the customer continue suffering yet he had no time to look at the patient. In addition, everyone has the right to make a choice of the hospital when seeking health care (NHS 2013). It was unethical for Dr. Martin to refuse to refer the professor to the HealthCheck Clinic, which the patient himself had desired to go. It’s not surprising to find that once the patient went there, his health concerns were solved out in a short time.
References
Chopra, S. and Meindl, P. (2000). Supply Chain Management: Strategy, Planning, and Operations. Englewood Cliffs, N.J: Prentice-Hall.
Harper, J. S. and Moates, W. H. (2011). Dr. Martins Office_FN. CJ ChanNHS (2013). The NHS Constitution: Your rights to choice in the NHS. Accessed on 1 February, 2015. From: http://www.nhs.uk/choiceintheNHS/Rightsandpledges/NHSConstitution/Pages/Yourrightstochoice.aspx
Management case study, weaknesses
Management case study, weaknesses
The weaknesses are the factors that can be controlled by the management yet slow the organization’s ability to obtain or maintain a competitive advantage. The two weaknesses as in this case study is inadequate technology and skills and the poor business physical location. Organizational weaknesses deter a business growth and reduce the product or service value. The organizational weaknesses also thwart a company form achieving its objectives and missions. The lack of technology slows down business communication, interactions between the company and market, and entry of the new market. The lack of technology also deters the company from gaining a competitive advantage over its competitors. It is through technology that that communication is an organization is enhanced. For instance emails are a means of sending instant messages with or little interruption to the recipient. Technology also helps in product improvement and invention of new products in the market. Limited technology therefore prevents a company from growing.
Technology also helps in a company product’s marketing. Majority of the modern marketing are internet based. Technology has helped business operate globally and all businesses are able to operate in any market through internet. In this case study, the business lacks website and so cannot fully operate in all market segments and thus its weakness.
Second assignment
The three market structure types are: Free market, Oligopoly, and Monopoly. In the free market structure, there is perfect and free competition. A free market is characterized by the policy that profit maximization is increasing the difference between revenue and production cost. Suppose a company can ensure it minimizes its production cost and maximize its revenue then the company is maximizing the profit. In other words, profit maximization is achieved suppose a company’s revenue is greater than the production cost.
In the free market structure, product maximization can be achieved by decreasing production cost or increasing the market price of product and services. However, since there is perfect competition in free market, a company would lose its market share by increasing its price. The company has therefore to reduce its production cost and this can be done by using latest technologies. The other method for reducing the production cost is through having direct access to the market where middle men are reduced. The other way of profit maximization is through increased sales and this can be achieved by increasing distribution and marketing to cover the whole market. The increased distribution leads to increased sales. Marketing ensures customers are aware of the product and the advantages customers get form the product or services are clearly spelt.