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Developing Yourself as an Effective Human Resources or Learning and Development Practitioner

Developing Yourself as an Effective Human Resources or Learning and Development Practitioner

General Instructions:

  • Harvard style referencing
  • Activities 1 & 2

Report of approximately 1500 words.

  • Activity 3 No word count

written explanation from the candidate

Activity 1

(Note: The CIPD 2018 Profession Map can be accessed at:

https://peopleprofession.cipd.org/profession-map)

Write a report in which you: (1.1)

  • briefly summarise the CIPD 2018 Profession Map (i.e. the values, core knowledge, core behaviours and specialist knowledge areas)
  • identify the specialist knowledge area(s) which you consider most relevant to your own (or other identified) HR/L&D role and comment on the relevance of the knowledge standard (at foundation or associate level) to your role.

Activity 2

With reference to your own (or other identified) HR/L&D role, outline how an HR/L&D practitioner should ensure the services they provide are timely and effective.  You should include:

  • understanding customer needs (include examples of 3 different customers and 1 need for each, and explain how you would prioritise conflicting needs)(2.1)
  • effective communication (include examples of 3 different communication methods and the advantages and disadvantages of each)(2.2)
  • effective service delivery (include delivering service on time, delivering service on budget, dealing with difficult customers, handling and resolving complaints).(2.3)

Activity 3

  • Undertake a self-assessment against selected areas of the CIPD 2018 Profession Map (at least one specialist knowledge area and one core behaviour area (both at either foundation or associate level)) and identify areas for your further development.(3.2)
  • Using a template,(attached), devise a plan to meet your development needs, including those identified above, and the achievement of your CIPD qualification. The plan should be for a minimum of 6 months. (3.4)
  • Discuss your plan with (or provide a written explanation for) your tutor, explaining why you believe CPD to be important and explaining at least 2 of the options you considered for meeting your development needs.(3.1-3.3)

New Employee Training Plan-All Managers are HR Managers

New Employee Training Plan-All Managers are HR Managers

All managers are HR managers. In small businesses, managers handle many of the day to day HR tasks,
especially training and developing employees. Refer to our semester-long case study. Develop a training
plan for a new employee at a Hardware store. The employee will primarily be working as a cashier, but
will also assist customers on the sales floor.
Identify at least 10 training topics. Be sure to include training topics that may be legally required (refer
to your text for ideas) as well as job-specific duties. Explain why you selected each topic and support
your choices using outside resources.
This assignment should be 3 to 4 pages. Be sure to include the following:
• Introduction (brief, 1 paragraph)
• Explanation of why training and onboarding is important, support with outside resources (1
paragraph)
• Identify 10 training topics for the new employee and provide a brief (1 to 2 sentence explanation)
about why you picked each topic. For example:
o Cashier register training – Learning how to use the register is a key task based on the job
description. Ensuring accurate use of the cash register will ensure customers do not
experience errors when they check out.
• Identify 2 to 3 future developmental activities for the new cashier and support your choices with
outside resources (2 paragraphs)
• Conclusion recaps the main points of the paper and has a thoughtful summary of what you
learned from this assignment (1 paragraph)
• At least 3 peer-reviewed, academic outside resources are integrated throughout the paper to
support points made.

Florence Nightingale Theory

Florence Nightingale Theory

Case Study: Florence Nightingale Theory
CASE STUDY
You are caring for an 82-year-old woman who has been hospitalized for several weeks for burns that she sustained on her lower legs during a cooking accident. Before the time of her admission, she lived alone in a small apartment. The patient reported on admission that she has no
surviving family. Her support system appears to be other elders who live in her neighborhood. Because of transportation difficulties, most of them are unable to visit frequently. One of her neighbors has reported that she is caring for the patient’s dog, a Yorkshire terrier. As you care for this woman, she begs you to let her friend bring her dog to the hospital. She says that none of the other nurses have listened to her about such
a visit. As she asks you about this, she begins to cry and tells you that they have never been separated. You recall that the staff discussed their concern about this woman’s well-being during report that morning. They said that she has been eating very little and seems to be depressed.
1. Based on Nightingale’s work, identify specific interventions that you would provide in caring for this patient.
2. Describe what action, if any, you would take regarding the patient’s request to see her dog. Discuss the theoretical basis of your decision and action based on your understanding of Nightingale’s work.
3. Describe and discuss what nursing diagnoses you would make and what interventions you would initiate to address the patient’s nutritional status and emotional well-being.
4. As the patient’s primary nurse, identify and discuss the planning you would undertake regarding her discharge from the hospital. Identify members of the discharge team and their roles in this process. Describe how you would advocate for the patient based on Nightingale’s observations and descriptions of the role of the nurse.