Recent orders
the problem identified by Kay was delay and shortages in input chemicals which led to a delay in meeting customer orders. However
Kay did not take adequate time to reflect on the problem before deciding to engage in any action. By reflecting on and seeking adequate information regarding the problem and issues involved
a decision maker should take time to asses the problem or the situation at hand as well as the specific issues involved. As Nutt (2009) explains
enough time should be taken to determine the depth of the problem. Before taking any action
it is clear from the case study that Kay lacks some of essential managerial skills. As Al-Tarawneh (2012) explains
the main role of a manager in an organization is to plan