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Designing Code of Conduct

Instruction 

You will act as if you have been hired as consultants to help the University Human Resources department by creating a Code of Conduct to include in their employee ethics training and in the Employee Handbook. Familiarize yourself with all parts and types of Codes of Conduct, and reflect on what makes the most sense to include in a Code of Conduct for the University of the People faculty and staff.
Your team will be submitting a fully articulated Code of Conduct (you are encouraged to locate examples of Codes of Conduct, in addition to other research necessary to complete this task.)
To prepare for this activity, go to the Ethics & Compliance Initiative’s Code of Conduct toolkit at https://www.ethics.org/ecihome/resources/free-toolkit. Read through the sections (available on the left in the green box) paying particular attention to these:
Definition of Values
Why Have a Code of Conduct?
Code Construction and Content
Common Code Provisions
Ten tips for Writing an Effective Code of Conduct
Also, read these guidelines for writing a Code of Conduct:
Insights for Writing a Code of Ethics: http://deloitte.wsj.com/riskandcompliance/2015/01/15/insights-for-writing-a-code-of-ethicsconduct/
Creating a Company Code of Ethics: http://www.allbusiness.com/creating-a-company-code-of-ethics-4974263-1.html
Writing a Code of Conduct requires understanding the values of a business. You will want to review the University of the People website to understand the organization better:
Mission, Vision, Values: http://www.uopeople.edu/about/uopeople/mission-values/
About UoPeople: http://uopeople.edu/groups/faqs

Aspects to be included in Code of Conduct for UoPeople:
Values of the University – using key words such as acceptance, collaboration, commitment, community, etc.
Definition of a code of conduct.
Why is a code of conduct necessary? – compliance with certain standards, mitigation of certain risks, etc
Who does the code of conduct affect? Who should follow it?
What standards and behaviour performance expectations should be highlighted in the code?
Some organizational codes to consider:

Internet, social networking and social media
Internet and social network use at work
Prohibited sites and content
Policies regarding posts about company, work products or coworkers
Online relationships between managers and their reports

Relationships with third parties
Procurement
Negotiating contracts

These can be considered from the perspective of it being a University.

Deceptive Advertising (Case of The Pizza Puzzle)

George Hansen, General Manager of Augusta Marigold Inn, a Subsidiary of Hospitality Enterprises
Sharon Coombs, Food Services Manager, Augusta Marigold Inn
George Hansen is General Manager for the Marigold Inn in Augusta, Georgia. Sharon Coombs is Restaurant and Food Services Manager for the Inn. She reports to George. Two years ago, Sharon noticed a decline in room service business, the highest margin portion of her operation. This decline coincided with an increase in the national sales of pizza delivery and carryout firms as well as an increase in the number of empty pizza boxes from these firms being left in guest rooms in the Inn. Her immediate response was to install a pizza oven in the kitchen and offer room service pizza to guests. The effort met with modest success, though it was well below her expectations. Questionnaires completed by departing guests revealed a problem of product quality.

Focusing on this problem, Sharon improved the Inn’s pizza until blind taste tests judged it at least equal in quality to the products of the two major pizza delivery competitors in Augusta. Sales did not improve, convincing Sharon that the problem was a perceived mismatch between the hotel’s image and guests’ expectations of pizza makers. Guests simply did not seem to believe that the traditional steak and seafood restaurant at the Inn could make a high-quality, authentic pizza. Based on this conclusion, Sharon presented the following proposal to George:

Sales of room service pizza are stagnant due to guests’ misperception that our product is lower in quality than that of competitors. This misperception is based on the belief that until we disassociate our pizza from the Marigold Inn name. Therefore, to capture more room service pizza business, we should create a ‘Napoli Pizza’ image for our guest room delivery service by:

Preparing ‘Napoli Pizza’ brochures for each guest room, complete with a phone number with a prefix different from that of Marigold Inn.
The number will reach a special phone in room service, which will be answered, Napoli Pizza, authentic Italian pizza from old, family recipes.”
Using special ‘Napoli Pizza’ boxes for delivering room service pizza to guests.
Issuing ‘Napoli Pizza’ hats and jackets to room service personnel for use in pizza delivery. Room service waiters and waitresses will wear these garments to deliver pizza. They will change to their regular uniforms for other deliveries.
How should George respond to this proposal?

Papers will be assessed using the following criteria:

The Written assignment:

identifies all the relevant facts of the case
articulates overarching ethical issues including the extent of George’s responsibility to take action
identifies the various stakeholders, and what is at stake for each one.
poses possible alternatives and ethics of each alternative. Paper should explore the possible alternatives and ethics from the Utilitarian Perspective, the Rights Perspective, or the Justice Perspective
identifies all practical constraints
recommends a specific Geroge should take, directly answers the question “how should George respond?”
is of high quality, writing is clear and professional, paper is organized and flows in a logical way

Health Management Information System assignment

Instructions

Imagine you have you have been hired as CIO (Chief Information officer) by a large healthcare facility and charged with the implementation of Health Management Information System that should cater to the 21st Century clinical, administrative and financial needs of the facility. Please review your assignments below and write a report for the Board of Directors:
1. Select the latest and most appropriate Health Management Information System (HMIS) available in the market (review chapter 1).
2. Conduct environmental scan of the healthcare industry to ensure that the selected HMIS provides the required services and competitive advantage over other similar healthcare facilities (review chapter 2).
3. Assess the impact of government policies and reforms that might impact the selection and implementation of the HMIS (review chapter 3).
4. Describe your role as a leader in the implementation of this project (review chapter 4).
5. Discuss the HMIS/HIT Alignment with the organizational strategy (review chapter 5).
6. Develop HIT architecture and infrastructure for the organization (review chapter 6).
7. Design IT Service Management for service and tech support for the organization (review chapter
7).
Submit Interim Progress Report (Mid-Term Report)
8. Organize system selection and contract management (review chapter8).
9. List components of the Electronic Health Record (EHR), delineate its benefits, adoption stages,
security issues, and cost/benefits for the organization (review chapter 9).
10. Describe the administrative and financial components of HMIS for the organization (review
chapter 10).
11. Describe and discuss HIT Portfolio management strategy of the organization (review chapter
11).
12. Perform HIT Value Analysis of the project (review chapter 12).
Submit final Project Report (Final project Paper)
Page 8 of 13
Length: 20-25 pages
Format: double-spaced in APA format
The final project should have:
1. Title or cover page containing:
a. Project title
b. Course code and title c. Your name
d. Instructor name
e. Date of submission
2. Table of Contents
3. Executive Summary – one to two pages
4. Body of Report
5. Conclusion and Recommendations
6. References (cited in APA format).