Difficult Conversations

Required

Answer the following questions using real life examples as a leader, for the last question
“would you do differently in the future, now that you know more about influence and
influential dialogues?” use the attached resources as guidelines
Reflect on a time when you conducted a difficult conversation with somebody at work. Who
was this person, and why was the conversation necessary?
What did you do to prepare for the conversation, and how did you steer it towards the
desired outcome?
What was the outcome of the conversation? Did you resolve the problem? What did you
learn from this experience?
Importantly, based on your experience in that conversation, what would you do differently
in the future, now that you know more about influence and influential dialogues?