Effective Employee Relations

What is usually the major problem associated with a manager’s claim to having an open door policy? Why? Why is a department manager’s visibility and availability to employees considered important? Why is it necessary for a department manager to pay any particular attention to employees who steadily fulfill their responsibilities and cause no problems Explain the cost of turnover? Explain how a manager can use an employee assistance program? Reading resources: Fallon and McConnell: Read Chapter 5, 14, 15 How to manage an employee disciplinary situation http://www.youtube.com/watch?v=itfE-0BjVTw