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The Hollow Men

The Hollow MenT S EliotMistah Kurtz-he dead            A penny for the Old Guy                       I    We are the hollow men    We are the stuffed men    Leaning together    Headpiece filled with straw. Alas!    Our dried voices, when    We whisper together    Are quiet and meaningless    As wind in dry grass    Or rats’ feet over broken glass    In our dry cellar        Shape without form, shade without colour,    Paralysed force, gesture without motion;        Those who have crossed    With direct eyes, to death’s other Kingdom    Remember us-if at all-not as lost    Violent souls, but only    As the hollow men    The stuffed men.                                  II    Eyes I dare not meet in dreams    In death’s dream kingdom    These do not appear:    There, the eyes are    Sunlight on a broken column    There, is a tree swinging    And voices are    In the wind’s singing    More distant and more solemn    Than a fading star.        Let me be no nearer    In death’s dream kingdom    Let me also wear    Such deliberate disguises    Rat’s coat, crowskin, crossed staves    In a field    Behaving as the wind behaves    No nearer-        Not that final meeting    In the twilight kingdom                       III    This is the dead land    This is cactus land    Here the stone images    Are raised, here they receive    The supplication of a dead man’s hand    Under the twinkle of a fading star.        Is it like this    In death’s other kingdom    Waking alone    At the hour when we are    Trembling with tenderness    Lips that would kiss    Form prayers to broken stone.                         IV    The eyes are not here    There are no eyes here    In this valley of dying stars    In this hollow valley    This broken jaw of our lost kingdoms        In this last of meeting places    We grope together    And avoid speech    Gathered on this beach of the tumid river        Sightless, unless    The eyes reappear    As the perpetual star    Multifoliate rose    Of death’s twilight kingdom    The hope only    Of empty men.                               V    Here we go round the prickly pear    Prickly pear prickly pear    Here we go round the prickly pear    At five o’clock in the morning.        Between the idea    And the reality    Between the motion    And the act    Falls the Shadow                                   For Thine is the Kingdom        Between the conception    And the creation    Between the emotion    And the response    Falls the Shadow                                   Life is very long        Between the desire    And the spasm    Between the potency    And the existence    Between the essence    And the descent    Falls the Shadow                                   For Thine is the Kingdom        For Thine is    Life is    For Thine is the        This is the way the world ends    This is the way the world ends    This is the way the world ends    Not with a bang but a whimper.

1. Mistah Kurtz: a character in Joseph Conrad’s “Heart of Darkness.”2. A…Old Guy: a cry of English children on the streets on Guy Fawkes Day, November 5, when they carry straw effigies of Guy Fawkes and beg for money for fireworks to celebrate the day. Fawkes was a traitor who attempted with conspirators to blow up both houses of Parliament in 1605; the “gunpowder plot” failed.3. Those…Kingdom: Those who have represented something positive and direct are blessed in Paradise. The reference is to Dante’s “Paradiso”. 4. Eyes: eyes of those in eternity who had faith and confidence and were a force that acted and were not paralyzed.5. crossed stave: refers to scarecrows6. tumid river: swollen river. The River Acheron in Hell in Dante’s “Inferno”. The damned must cross this river to get to the land of the dead.7. Multifoliate rose: in dante’s “Divine Comedy” paradise is described as a rose of many leaves.8. prickly pear: cactus9. Between…act: a reference to “Julius Caesar” “Between the acting of a dreadful thing/And the first motion, all the interim is/Like a phantasma or a hideous dream.”10. For…Kingdom: the beginning of the closing words of the Lord’s Prayer. 

A Short Analysis of T. S. Eliot’s ‘The Hollow Men’

A summary of Eliot’s classic poem

‘The Hollow Men’ is a poem of boundaries. Published in 1925, halfway through the modernist decade of the 1920s, it was T. S. Eliot’s one major poem between The Waste Land in 1922 and his conversion to Christianity in 1927. The ‘Hollow Men’ of the poem are themselves trapped in some sort of between-world, a limbo or purgatory between death and life, existence and nothingness, light and darkness. How should we analyse this most liminal of modernist poems?

Well, it’s tempting to analyse ‘The Hollow Men’ as a sort of reprise of The Waste Land. Like The Waste Land, ‘The Hollow Men’ began life as a series of shorter poems: early versions of part of ‘The Hollow Men’ are included in the Collected Poems 1909-1962 (see ‘Eyes that last I saw in tears’ and ‘The wind sprang up at four o’clock’). These and several other short verses were published as ‘Doris’s Dream Songs’ in The Chapbook in 1924. They share a number of features: the five-part structure, the use of sombre allusions (the Book of Common Prayer in The Waste Land; the Lord’s Prayer in ‘The Hollow Men’) alongside snippets of classic nursery rhymes (‘London Bridge is falling down’ in The Waste Land; ‘Here we go round the mulberry bush’ in ‘The Hollow Men’), the references to a sort of wasteland world populated by rats and lost souls. Yet it would be a mistake, perhaps, to interpret ‘The Hollow Men’ as a mere add-on to that earlier, more famous poem. Although it is not about development or progress itself – instead, it’s about stasis, immobility and a sense of being trapped – ‘The Hollow Men’ does move T. S. Eliot’s poetry on in a number of key ways.

‘The Hollow Men’ is a poem about repetition: in the Collected Poems 1909-62, that title, ‘The Hollow Men’, is given twice, once on the poem’s title-page and again before the first line. The poem has two epigraphs; ‘Here we go round the prickly pear’ is repeated, as is ‘prickly pear’ in the line that falls between the two ‘Here we go’ lines; ‘This is the way the world ends’ is repeated not once but twice at the end of the poem. Allusion to Joseph Conrad is repeated, too, for ‘Life is very long’, like ‘Mistah Kurtz – he dead’ from Heart of Darkness (1899), quotes from Conrad’s fiction, this time from An Outcast of the Islands (1896).

Indeed, a clue to the prominent themes of the poem is provided by the poem’s two epigraphs. The first is the four-word declaration of the villain Mr Kurtz’s death given by an African boy to Marlow, the second narrator of Conrad’s Heart of Darkness. This allusion teases us with possible readings of the poem that follows: is ‘The Hollow Men’, like Heart of Darkness, about the dark side of imperialism? Is it significant, given the title of Eliot’s poem (arrived at, according to Eliot himself, by combining William Morris’s ‘The Hollow Land’ with Rudyard Kipling’s ‘The Broken Men’), that in Conrad’s novel, the vile figure of colonialism, Kurtz, is described as being ‘hollow at the core’?

Perhaps. But then we come to the second epigraph, this time a reference to the familiar child’s cry on Guy Fawkes night: ‘A penny for the Old Guy’. Effigies of Guy Fawkes, the conspirator (though not the ringleader) arrested late on 4 November 1605 (not 5 November) for his involvement in the Gunpowder Plot to blow up King James I and the Houses of Parliament, are burnt every year in Britain. But with this epigraph, it begins to look less likely that empire is the theme of Eliot’s poem. But the reference to straw effigies does pave the way for the poem’s ‘stuffed men’ with the headpieces ‘filled with straw’.

The first four sections of ‘The Hollow Men’ describe the situation of the titular men, dwelling in the ‘dead land’ (recalling the waste land of Eliot’s earlier poem) and desert space, ‘cactus land’ (again, shades of The Waste Land here), in a sort of twilight world between ‘death and dying’. There is a ‘tumid river’ which might be interpreted as an allusion to the River Styx, the river across which the dead were ferried to Hades.

The fifth and final section of ‘The Hollow Men’ is a little different: it begins with a song suggesting a dance around the aforementioned cactus (‘round the prickly pear’) at the ungodly hour of five in the morning. We then get a series of ‘between’ statements, which could not be more appropriate for this poem about interim states. What is being described here? One possible interpretation is that Eliot is talking about that other interim state between death and life – not at the end of our lives, but at the beginning. Between the conception and the creation – what is a baby after it has been conceived but before it has been born? This question is obviously a fraught one in the context of stem-cell research and debates over abortion. And what about the conception of a new life itself? Between the desire (erotic desire?) and the spasm (orgasm?)? And do we need to dwell on the seminal possibilities of a word like ‘essence’ in this connection? This is not to say that such an analysis of Eliot’s lines decides the matter once and for all, of course. But the fact that this series of ‘between’ statements, almost like a chant, is punctuated by a reference to life itself (‘Life is very long’) and to the words of the Lord’s Prayer (‘For Thine is the Kingdom’) suggest the almost divine miracle of human life. But this has to be balanced against the wretched existence of the hollow men, who are – like one of the speakers from The Waste Land – ‘neither living nor dead’. One is even tempted to propose that these hollow men are the souls of babies who never made it, whether because they were aborted or as a result of miscarriage – but then they wouldn’t just be ‘men’, surely, nor would they be adults at all, perhaps.

‘The Hollow Men’ remains an elusive poem, like much of T. S. Eliot’s work. It perhaps presents even more of a challenge to comprehension and close analysis than The Waste Land does. But it moves Eliot’s work forward into more spiritual territory, albeit tentatively. Two years after ‘The Hollow Men’ was published, Eliot would join the Church of England. The same year, he would renounce his American passport in exchange for British citizenship. The between-man, the Anglo-American poet of the age, would be ‘between’ no more.

Assignment: Write 3-5 pages on T.S. Eliot’s “The Hollow Men.” What does the poet mean by hollow men? Think in terms of the in-between worlds and situations Eliot mentions. For instance, what does Eliot mean by the following?

Between the conception    And the creation    Between the emotion1    And the response    Falls the Shadow

What does the poet mean between the conception and creation? Think in terms of conception, an idea, and the creation of the idea in physical form. The idea is not concrete but mental. There is often a lag time between the idea and the act, the thought and getting off the couch to accomplish the goal. People say that they are going to work out, but often they never get to it. That is the gap. Maybe you can recall and use people you know who have been stagnated in this between, hollow world. Think in terms of actual cases you are aware of to illustrate Eliot’s contentions.

Nonverbal communication-time

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Nonverbal communication-time

Non verbal communication time is also known as chronemics which involves studying of the way people perceive and use time (Krueger, 2008). During direct communication, time conveys a meaningful nonverbal message. This message can be conveyed in the following ways using time:

Punctuality- this is the patience to wait

The speed of speech- this is meat by how long people are keen to listen

With regards to punctuality, time can include indication of status. This can be seen when a boss in a company interrupts progress in that company so as to hold a meeting any time during work time, yet an average employee will have to book an appointment to see their boss. With respect to speed of speech, it can have a significant impact on the use of a verbal message.

Importance of time

Timing is important in everything one does including communications. In non-verbal communication, the importance of time cannot be over emphasized. This is because people’s response to communication varies from time to time. There are durations when people can listen keenly or respond appropriately. Such dynamical can be easily affected by an individual’s lifestyle or daily agenda. It can also be used to signify the status of a person. This is seen when a person who has a status in a work place or country like the president can call for an impromptu meeting, yet the cabinet secretary would need to book an appointment before hand to enable them get an opportunity to meet and talk to the president.

The importance of time in communication is that it is used to structure our daily lives and events. The plan that we undertake has a schedule that is followed. Therefore, nonverbal communication time is very beneficial in our society.

Benefits of time in nonverbal communication

The benefits of nonverbal communication time can be described in two ways using the monochromic and polychromic categories. A monochromic person only handles one thing at a time and gives maximum concentration to a specific task until it is over. In monochromic societies like the United States of America, time is valued as money. They place paramount values on tasks, schedules and usually get the job done. Cultures that practice this type of communication usually commit to regimented schedules and view those do not subscribe to it, as disrespectful (Hinde, 1977).

The benefits of polychromic category are that people who practice this type of communication do many things at ago. They can accomplish various tasks in a short period of time. These societies are also committed into relationships more than task handed to them. They include countries like Latin America.

Nonverbal communication is can be used to communicate peoples feeling to people who can understand the mixed signals the people send when communicating. In most cases understanding a person’s body language can serve as a way of understanding the better and even improve verbal communications. It thus not surprising that the nonverbal communication commonly accompanies verbal communication

In conclusion, nonverbal communication is often associated with talking and more significantly, listening. This is usually accompanied by the observation of someone’s body language or nonverbal communication. The use of nonverbal communication time conveys a message in different ways to different people. The speed of speech is necessary too, in order convey message to people. A teacher; speaking to children, needs to take the shortest time to pass her message across due to the children short attention span. A principle needs to convey his message to students in the shortest time possible or else his message will end up not being followed as some student will get bored and their minds will wander off. Therefore, the use of nonverbal communication time needs to be adhered to by both the speaker and the receiver. Both play different roles in order to communicate to each other.

Work Cited:

Krueger, Juliane. Nonverbal Communication. München: GRIN Verlag GmbH, 2008. Internet resource.

Hinde, Robert A. Non-verbal Communication. Cambridge [u.a.: Cambridge Univ. Press, 1977. Print.

Quantitative and Qualitative Performance Measurements

Quantitative and Qualitative Performance Measurements

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Performance measurement are established metrics that managers apply for controlling planned tasks and financing amounts of resources for obtaining planned goals. The role of performance measurement and metrics is to set objectives, evaluate performance, and determine future courses of actions. The supply chain management aims at gaining advantages in cost over competition and customer service thus SCH establishes the approach of obtaining customer satisfaction through creation of value (Bititci & et.al.2002).

What are some of the quantitative and qualitative performance measurements used to help differentiate the customer experience?

To begin with the managers should establish a performance measurement system that will be across the organization policy and balances the metrics that are essential to the organization. The system should concentrate on both long term and short term results. For a company to engage fully to its customers and achieve long term growth, it must connect to its customers at an emotional level. Though customer measurement technologies should provide insights to companies on how to establish the emotional connection. With the combination of qualitative measurements and qualitative research analysis, organizations can define the customer touch points that are most emotional implication and those that create customer engagement (Maisel, 2001).

A company can use ethnographic research methods to study customers through observation. By focusing on the observed touchpoints, a company yields a marginal return on investment as compared to concentrating on the key engagement drivers. PMS measures in supply chain can classify qualitative measures into flexibility, trust, quality, innovativeness and visibility; and classify quantitative measures into cost and resource utilization. Some companies purchase customer experience platform in order to increase customer engagement leading to key customer outcomes and eventually the growth of business. A company can use its quantitative analytics to predict customer’s actions by identifying the items that forecast on customer behaviour across all firms and business-to-business (B2B) across business-to-customer (B2C) and companies (Neely, 2002).

A company should engage customers strongly by assuring them that they deliver on their promise to make customers to be proud to be buying from them. This is brought about by customer engagement and feelings of well-being. Advance qualitative analysis, for instance ethnographic research combines observations and interviews, and balances with predictive analytics to categorise the company and brand particular drivers that creates or reinforces the sense of well-being. Qualitative analytics and research helps B2B companies choose the key drivers that increases customer engagement when fulfilled. Ethnographic techniques help B2B clients comprehend why certain behaviours matter most to their customers. Such behaviours are such as enthusiastically listening to evidently understand customers’ needs and build rapport beyond the relationship (Simmons, 2000).

How can quantitative and qualitative performance measurements s be used to improve not only operational performance, but also financial performance?

The Shortages in financial performance measures led to innovations extending from non-financial indicators of intellectual capital and intangible assets to balanced scorecards of combined financial and non-financial measures. A balanced scorecard is a widely used business performance frame work, that constitutes of measures which gives top managers a fast but broad view of business (Van Aken, 2002). The balanced scored focuses on measuring the firm’s strategy and it is broken into four perspectives;

customer perspective is a perspective that focuses on a business plan of creating value and distinction from the customer’s perception

internal business perspective this focuses on The strategic concerns for several business processes to create customer and shareholder satisfaction.

innovation and learning perspective focuses on The priorities creating a climate which supports organizational change, improvement and growth.

financial perspective- This perspective focuses on the growth strategy, profitability and risks from the shareholder’s perception.

In addition, the scorecard joins many of the outwardly distinct elements of a company’s competitive agenda in a single management report Thus: improving quality, being customer oriented, managing for the long term, emphasizing teamwork, limiting response time, and reducing new product launch times, as well as the scoring card guards against sub optimization.

 

References

Bititci, Umit, Carrie, Allan & Turner, Trevor. (2002). Integrated performance measurement systems: Structure and dynamics, in Business Performance Measurement: Theory and Practice. Neely, Andrew, editor. Cambridge University Press.

Maisel, Lawrence S. (2001). Performance Measurement Practices: A Long Way from

Strategy Management. The Balanced Scorecard Report

Neely, Andy. (2002). Business Performance Measurement: Theory and Practice, Andy Neely

editor. Cambridge University Press

Simmons, Robert. (2000). Performance Measurement and Control Systems for Implementing Strategy. Prentice Hall.

Van Aken, Eileen M. & Coleman, Gary D. (2002, July/August). Building Better Measurement. Industrial Management. Vol. 44, No. 4 (28-33).