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Social Penetration Theory Application

Social Penetration Theory Application

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Social Penetration Theory Application

Theory Description

The social penetration theory was developed by Irwin Altman and Dalmas Taylor in 1973 to understand the relationships between individuals. It explains how information exchange occurs in developing interpersonal relationships to create a bond. According to the founders, it involves self-disclosure where individuals have to reveal themselves to the other party to establish a connection and develop the bond (Panos, 2014). The theory can be applied in work relationships, friendship, familial ties, romantic relationships, and also social groups that are created to achieve an objective. In the application of the theory, communication is essential as the parties need to have ideas to understand the social abilities of the other persons. As self-disclosure increases, the depth of connection also rises, and the interpersonal communication deepens to more intimate levels. The rise in the relationship is a result of sharing information about oneself with one another hence facilitating the understanding between the members.

The theory was related to the peeling of the layers of an onion to get to the core. The onion theory refers to how individuals gradually expose little details of themselves to other people by peeling a layer of themselves until they can understand one another to form an in-depth relationship. Therefore, the social penetration theory occurs gradually as the parties try to understand one another until they form the required strong relationship. However, the relationship only deepens as long as there are anticipated benefits that exceed costs (Baack et al., 2000).The founders of the theory developed it based on five stages. These stages include, first, the orientation stage where individuals indulge in small talks that help in introducing oneself to the other. The small talk does not result in any formed relationship. The second stage is the exploratory affective stage, where the parties reveal the inner self through general topics such as the weather and politics (Taylor, 1968). Most relationships break at this point, and a stronger bond fails to be formed. The third stage is affective, where the individuals start sharing information comfortably, can even argue and criticize one other or a third party. At this stage, the individuals start valuing one another and cherish the relationship they have. The fourth stage is where the relationship deepens with more sharing of feelings, values, and beliefs. The connection is more reliable at this stage, and the parties have gotten fond of one another. The last step is the de-penetration, where only some of the created relationships reach. It is where the parties find the link more costly and draining than beneficial to them; therefore, they decide to withdraw.

The relationship described by the stages can stop at any of the steps. However, many get to the fourth stage, but only a few end up being dissolved. The communication behaviors through the actions can be verbal, non-verbal, or environmental. Verbal is where individuals exchange information by talking; non-verbal includes the use of body language. At the same time, the environment relates to the distance between people and the physical objects used in separating the two persons or individuals forming a social group. The behavior changes help in creating a bond based on the background of the parties mentioned. The development of relationships requires the exchange of information, which is measured in breadth, referring to the number of topics discussed, the width, referring to the extent of intimacy that founds the interaction. Both the breadth and depth are guided by the norm of reciprocity, where one individual is required to provide information at the same level as to which the other party does (Carpenter & Greene, 2016). Each individual should be open to sharing some information to encourage and console one another.

Peer-Reviewed Articles

In research finding the self-disclosure among bloggers, the social penetration theory was applied to understand the role of social psychology in cyberspace. It attempted to find the extent to which bloggers disclose personal information on the internet compared to the disclosure with family members. The authors developed a blogger self-disclosure scale categorized into nine scale, including attitude, body, career, feelings, personals, hobbies, money, experiences, and unclassified. It applied 50 bloggers with 1038 participants who took part in a questionnaire (Tang & Wang, 2012). Through the use of social penetration theory, the research found that bloggers express personal interests in broad topics and do not involve their own lives in the blogs. The bloggers are aware of the risks of extensive disclosure and would rather disclose interests and experiences.

In the second article, Mangus et al. (2020), used social penetration theory to determine the effects of customer felt relationship empathy and mutual information sharing on relationship results. The authors used a qualitative method for data collection through a semi-structured interview. Their method of study was qualitative involving semi-structured interviews, surveys, and secondary research methods. The research found that disclosure content affects the relationship outcome with positive effects on customer-felt relationship empathy and trust. It also showed that the extent to which the buyers and sellers disclose various contents would determine the performance of the relationship.

In the third article, Huang (2016) developed research to examine the beneficial effects of an individual’s self-disclosure on social network sites. He applied the social penetration theory to determine the impact of self-disclosure on social support and online social wellbeing. It also established the effect of social support on online social welfare. It applied secondary literature and quantitative survey while using confirmatory factor analysis and composite reliability values to assess the results. The research found that self-closure constructs the amount of honesty, depth, and valence. Also, social support includes informational and emotional support.

Baack et al. (2000) attempted to find the personal impact of company policies through the use of social penetration theory. The paper determines the factors to be considered when examining the effects of company policies on people. It identifies individual differences as a consideration in determining the impact. The social penetration theory provides a foundation in explaining the relationship between company relationships and personal effects. It considers the aspirational, attitudinal, and behavioral responses of people to a presented institutional policy. The research found that some strategies affected individuals only in superficial ways and are limited to the expressions of the agreements.

Lastly, in a research conducted to determine the implications of superficial disclosures from friends in new communication technologies, Rains et al., (2014), applied the social penetration theory along with social exchange theories to determine the impact on personal relationships. Based on the hypotheses used, the results showed that superficial self-disclosures are negatively associated with a liking or willingness to provide social support. Also, the research findings showed that superficial disclosures are associated with the outcome as they are considered to be part of a relationship cost.

Social Phenomena using social penetration Theory

Social penetration theory can be used to explain familial relationships where people tied through blood are connected and bound by healthy relationships. It is a social phenomenon that impacts people of the same families or individuals connected through the blood. Most at times, people of the same family tend to get along well and understand one another. They have lots of information about one another and can share ideas about their feelings, opinions, and personal issues comfortably due to the bond created. Also, self-disclosure is a part of the familial relationship as the growth of the bond occurs gradually. The members introduce themselves to the other parties, and slowly, the onion theory is depicted as new information that arises in each peel. This string connection also develops fast due to the physical closeness of the individuals and the performing of activities together most of the time.

Therefore, the social penetration theory can be used to explain how familial ties occur, especially among relatives in a family. It can be applied in explaining the reasons for stronger relationship bonds between people in the same family compared to friendship and social group relationships. Also, the theory can help determine the factors to consider in the development of the ties and how it occurs between the people of the same family. This relationship includes family members having an added advantage of physical closeness, compared to the family members who are close to one another but separated by the distance. Therefore, the theory applies to explain the function of self-disclosure in developing family relationships among closely related individuals. The theory would also consider the exchanges of information and the changes in behavior that help in creating the bond while considering the background of the individuals.

The social penetration theory is based on five stages, from orientation to de-penetration. A greater understanding of the relationship can be explained through the behavior of the individuals in the familial relationships. The changes in the behaviors of the individuals through the breadths and width of the link determine the extent of the bond created. The norm of reciprocity will also explain the extent of the communications between the individuals and the kind of relationship developed. Familial relationship is a social phenomenon that occurs in many individuals’ lives; hence a deep understanding of the relationship connections can be acquired through the onion theory.

Social Penetration Theory Applied Project

The social penetration theory will be applied in designing an applied project explaining the interactions between family members and the interpersonal communication among them. The approach would create a basis for proving the development of the applied project by checking the familial interactions and individual perceptions. Familial relationships are affected by the attitude of individuals towards the other people in the family. This relationship is also affected by the exchange of information and the communication abilities of the individuals. Therefore, the theory would apply to form the basis of the relationship, through the stages of the method, to create a strong bond that exists in the families.

Using variables such as communication connectivity of the family individuals and the breadth and depth of the relationship. The connectivity of the variables will be explained by using the theory as a foundation to determine the development of the connection through the stages. Self-disclosure will be used as a measure of the personality traits, and interpersonal perceptions between the individuals as these factors can affect the relationship of the individuals. As self-disclosure may be connected to the extent of the involvement in the familial ties, communication could also be used as a measure of the perception of the individuals to the creation of the relationship. The theory provides the best framework for integrating both the breadth and depth of the familial relationships as well as the extent at which the relationships could develop to forming strong bonds between the individuals.

References

Baack, D., Fogliasso, C., & Harris, J. (2000). Journal Of Business Ethics, 24(1), 39-49. https://doi.org/10.1023/a:1006016113319Carpenter, A., & Greene, K. (2015). Social Penetration Theory. The International Encyclopedia Of Interpersonal Communication, 1-4. https://doi.org/10.1002/9781118540190.wbeic160Huang, H. (2016). Examining the beneficial effects of individual’s self-disclosure on the social network site. Computers In Human Behavior, 57, 122-132. https://doi.org/10.1016/j.chb.2015.12.030

Mangus, S. M., Bock, D. E., Jones, E., & Folse, J. A. G. (2020). Examining the effects of mutual information sharing and relationship empathy: A social penetration theory perspective. Journal of Business Research, 109, 375-384. Doi: 10.1016/j.jbusres.2019.12.019.

Rains, S., Brunner, S., & Oman, K. (2014). Self-disclosure and new communication technologies. Journal Of Social And Personal Relationships, 33(1), 42-61. https://doi.org/10.1177/0265407514562561Panos, D. (2014). “I” on the Web: Social Penetration Theory Revisited. Mediterranean Journal Of Social Sciences. https://doi.org/10.5901/mjss.2014.v5n19p185

Tang, J., & Wang, C. (2012). Self-Disclosure Among Bloggers: Re-Examination of Social Penetration Theory. Cyberpsychology, Behavior, And Social Networking, 15(5), 245-250. https://doi.org/10.1089/cyber.2011.0403Taylor, D. (1968). The Development of Interpersonal Relationships: Social Penetration Processes. The Journal Of Social Psychology, 75(1), 79-90. https://doi.org/10.1080/00224545.1968.9712476

Analysis of Zulu Tribal Basket

Title of essay: Analysis of Zulu Tribal Basket

Date: 21/06/2019

Writer’s name: Javon Rickman

1. This essay is about: The Zulu cultural basket from South Africa Museum, which represents the culture of the Zulu people, which has an importance of playing as a symbol of unity and as a source of income.

2. The three main points in this essay are:

a. Point: The basket has different designs, uses and is weaved majorly by women.

Supporting detail 1: there is the isilulu, iguthu, isichumo, and usambara which have completely different uses. For example, Isichumo is used to store drinks.

Supporting detail 2: Initially the baskets were weaved by men but currently the Zulu women while men go hunting and fishing.

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 b. Point: The baskets act as a source of income to the Zulu community.

Supporting detail 1: The baskets represents the key changing role of women. Women decided to start selling the baskets in order to get funds in order to get funds after men went out.

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Supporting detail 2: After weaving, the women go selling the baskets in the market for consumers to buy as well as take them to exhibitions for people to see them and pay for it.

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c. Point: The baskets represent the culture of the Zulu people with the different patterns having different symbols of culture.

Supporting detail 1: Women came together while teaching each other how to weave the baskets. From the designs it was easy to understand the message displayed among the people of Zulu who understood the culture deeply.

Supporting detail 2: There were different patterns for example, points around the basket showed the number of cattle to be paid to the bride, diamond pattern represented the feminine while zigzag represented the masculine.

3. What do you (as the writer) most like about your essay? Zulu culture is an interesting culture with a lot detail to understand about it including the designs and reasons for weaving the basket. The Zulu culture is an interesting one more so, weaving baskets for income is a great step taken by women.

Social Networks for Financial and Performance Reporting

Social Networks for Financial and Performance Reporting

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Social networks’ popularity has increased recently thus creating an online presence as well as awareness of what business is all about. According to Bullas (2013), “751 million mobile users access Facebook every month.” On the other hand, there is a dire need to enhance measurement and reporting of organizations’ performance issues to the stakeholders whose relationship with the business remains vital. The social media have completely changed the way information is relayed and the internet has taken a vital role in the manner in the dissemination of financial information. This research analyses how the financial reporting and organizations performance have improved for the past few years because of increased use of social networking.

Inescapabilty and popularity of the social network has largely created awareness and improved the relationship between the business and the stakeholders by introducing a new way in which financial information is disseminated and eventually consumed.

Companies primarily use the social media to report their performances so that the information can reach larger audience who may be interested. Information that was previously released in news releases, conference calls and presentations are revealed through twitter because of its ability to swiftly and efficiently receive and share information from a trusted source. There are live tweets of companies’ earning call enabling shareholders who are physically absent during call to receive live information. According to Scott (2013), “Of Facebook’s nearly one billion strong users, approximately 200 million are mobile only.”

On the other hand, YouTube, and Flickr may be utilized in providing videos regarding earning calls, do presentations thus engaging investors with the business financial reports as well as sharing information such as crucial business transactions that include merger and acquisition. It is worth noting that the social network has the ability to reach even remote communities thus enabling the company to operate in distant and remote places while raising awareness about them. There are many reasons justifying the use of social media in financial reporting and performance.

Social media’s ability to reach a huge audience makes it the best communication channels for businesses compared to the conventional methods that are inaccessible to some people. According to Scott (2013), “Statistical research has revealed that more than 95 per cent of Facebook users log into their account every day. The same number for Twitter is 60 per cent and for LinkedIn is 30 per cent.” Moreover, social media is less costly hence making it affordable to smaller businesses who can less expensively reach their investors.

Most journalists use twitter that provides a good platform for them to outsource various companies’ information and this may lead to raising awareness about the business performance. Using twitter may help in addressing information asymmetry that may in turn improve liquidity of smaller firm’s stock and decreasing the cost of financing. Additionally, social media has an international access and makes the message shareable and reusable thus allowing the content to be reproduced exponentially (Scott, 2013).

Social media helps in frequent communication with the shareholders especially in areas it has expertise and differentiating the company from the competitors in the industry. It further builds trust and strengthens relationship between the business and the stakeholders through creation of reputation for balanced reporting in an environment of honesty and accessibility. Investors can openly post their questions and comments and this kind of sharing may lead to an enhancement of the organization’s transparency due to reduced barrier to information accessibility (Scott, 2013).

Social media provides a platform in which an organization can well understand their shareholders through question and answer as well as through sharing pictures and visuals on the social media. Shareholders who understand an organization in details and feel that the management is honest in handling their wealth would always remain loyal to the business. Furthermore, social media may be used to build and protect brand image by addressing issues that can improve goodwill and eliminate misconceptions. A well-established and trusted social media may boost the confidence of the shareholders by providing explanation regarding various business transactions through the social network (Bullas, 2013).

Technology is very important in every industry and embracing it remains integral since it influences the investor community. Investing in social network implies that the company moves with the evolving world of business and is exploring new technologies. Investor relation department may be relieved from duplication of efforts through posting of answers to the questions asked by the investors in the social media. Providing investor contents in the social media reduces the number of calls hence prompting the company to focus on more strategic investor relations (Bullas, 2013).

Use of social media tools has largely increased the performance of many businesses across the world. Companies such as Amazon almost missed out of the hottest technology trend simply because they did not embrace the new technology especially the social media. Amazon has remained competitive in the market due to the adaptation of the social media, which empowers it to become the leader in the space (Ganeshbaskaran, 2013).

The company interacts with both her consumers and shareholders via the social media. It relays some of the innovative features of her products and services thus attracting many social media users. This provides a lot of information that may help in creating business attribute. Amazon’s nature of business exposes it to many online services included in her e-commerce activities. Shareholders are able to track the performance of the company and raise questions regarding investments. Investors are capable to monitor the growth and development of the organization from any part of the world without physically attending any meeting (Ganeshbaskaran, 2013).

Social network’s growth will even continue to rise in the near future. There are many advantages associated with the social media and unless the businesses utilize the media, they may be left out of competition. The rapid spread of information experienced in the social media remains very important in spreading the financial reports and performances to different shareholders across the world. However, social media is in the early stage of development with very weak social media policies that result into key legal and reputational risks. There may be spread of harmful rumours that may greatly affect the organizations’ performance. Interestingly, if business does not adopt new technology then it can miss out of various benefits accrued in business.

References

Bullas, Jeff. (2013). 21 Awesome Social Media Facts, Figures and Statistics for 2013. Jeffbullas.com. Retrieved from http://www.jeffbullas.com/2013/05/06/21-awesome-social-media-facts-figures-and-statistics-for-2013/

Ganeshbaskaran. (2013, April 6). Amazon.com-A unique approach to social strategy. UW TMMBA-ENTRE 528. Retrieved from http://entre528.wordpress.com/2013/04/06/amazon-com-a-unique-approach-to-social-strategy/

Scott, Mark. (2013, October 12). 5 Surprising Social Media Statistics for 2013. Socialmedia Today. Retrieved from http://socialmediatoday.com/docmarkting/1818611/five-surprising-social-media-statistics-2013