Team Performance Paper. Team Dynamics

Team Performance Paper. Team Dynamics

Objective: Effectively manage a team member to significantly shift her behavior to become much
greater in her team effectiveness – to effectively collaborate with her five fellow team members
and achieve team performance objectives.
Situation: You have a team of five reporting to you. You manage major projects for the business.
Teamwork and collaboration among your team members is critical to success. Your team
members all are very collaborative and work very well together, except for one team member
who joined the team about 6 months ago. She is very capable and is a strong individual
contributor, but has failed to work well with the team. Upon joining the team about six months
ago you have continued to work with her to help her become a stronger team player and work in
a partnering and collaborative manner with her fellow team members. She has stated that she
wants to be more collaborative, but continues to work in an isolated and non-collaborative way
with the team. You have provided guidance and coaching to her over recent weeks and she has made very limited progress. In order for your team to meet performance expectations she must
greatly increase her teamwork and effectiveness. You have had serious conversations with her
over the past 6 months, but now you are at a point where you must take stronger action to shift
her behavior.
Note: This individual was referred to you by the Senior VP for Operations and you know he has a
strong interest in her success.
Assignment: Consider this situation. Develop and present the specific steps you will take to help
her improve her team effectiveness. Prepare your paper outlining and explaining your approach.
What measures will you use to determine a change in her approach? Prepare as if you were
going to provide your approach to your boss.