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The research process was a learning experience for me.

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The research process was a learning experience for me. Searching through different sources for relevant information regarding the subject matter enlightened me and expanded my knowledge base altogether. I discovered that successful research requires patients and attention to tiny details as they affect the overall project. The course’s comprehensive project enhanced my time management skills. I had to plan myself and work under specific timeframes to gather and write enough information as intended. Planning was crucial because I had to put everything in order and attend to other subjects and activities besides the project and not deviate or get distracted from my routine. Continuous research and rough drafts allowed me to grasp the knowledge gained from the study for future reference. This research has equipped me with knowledge and skills that prove essential in my career advancement in management. Thanks to the project, I know how to keep time, plan, pay attention to detail, solve problems, communicate my results, and use advanced research techniques to increase my knowledge over short periods.

A strategic marketing plan is crucial for the success of a business, improved performance of an entity, and an understanding of customer preference. Orientation towards meeting the demand in the market increases customer satisfaction and, ultimately, a firm’s customer base. For this to happen, a firm has to devote its time and resources to survey the market and determine consumer preferences, channels, and most importantly, the target market. Adopting strategies that improve customer service gives a firm an advantage against its competitors. In addition, it improves the customers’ impression of the entity and makes the firm’s image optimistic in the market. The pricing objective incorporated by the firm targeted the younger consumers of the product. This is the case because most consumers of the firm’s product are young people who love fashion and trendy things. Funds to access and buy such products can be challenging. Therefore, reducing product prices, introducing discounts and coupons increases their chances of purchasing products from the firm affordably. These actions eventually increase the respective firm’s sales, profits, and performance.

Customer relationship management is paramount for the success of a business. It is vital that customers feel contented, well taken care of, and served while making their purchases. To maintain the loyalty of my customers, I would focus on customer services and experiences at the store more than sales and profits. Giving them the best services prompts them to return again and even make referrals to friends and family. Secondly, I would study my customer’s preferences, record them in a permanent database for future reference, and give them a sense of belonging each time they return and realize you remember their preference. Finally, I would ensure I’m consistent with the flow of my products in the market to maintain my loyal customers and attract new ones. It is beneficial for a firm to practice the above strategies to improve its performance, keep pace with competitors and maintain relevance in the long run.

Technology plays a vital role in supporting and enhancing customer relationship management plans. The invention of advanced computers to keep clients’ records for future references has enabled firms to maintain a good relationship with their customers. I can now gather sufficient information from the internet about their customers and use it to assess their preferences and purchase channels. This information allows me to connect with the customers, avail relevant commodities, and get their honest reviews regarding the products. Technology has also enhanced customer relations by streamlining my operations, cutting costs internally, reducing processes and staff in the firm. The reduced costs thanks to technology are passed to the consumers through low pricing hence attracting and gluing them to my products. Lastly, technological inventions have enabled fast and efficient delivery of the product to consumers, thus impressing them and prompting them to continue shopping in my store. It has also expanded my customer base and increased their trust now that I can ship products over long distances at affordable prices. It is undeniable that various technological innovations have facilitated a good relationship with my customers and improved my firm’s overall performance.

A Gesture life is a rare, almost perfect novel that provides such an eloquent insight into the nature of human relationships

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A Gesture Life

A Gesture life is a rare, almost perfect novel that provides such an eloquent insight into the nature of human relationships and which is delivered in the most elegantly restrained pieces of fiction. The entire narrative is told by the first person narrator Doc Hata and comprises of flashbacks and other writing styles, which completes the artistic work done by Chang Rae Lee. The novel is not only about the imminent acquaintance got from Doc Hata as an immigrant from an Asian motherland but also his past, especially the experiences he made during the war that presently influences his actions. The issue of self-knowledge and genuine emotional connection influences Hata to make a whole life out of gestures and politeness.

Hata seems to be haunted by his past on the inside but he lives a life of gestures trying to gain a good reputation in the eyes of his people. Hata does not show an elevated level of appreciation for his close friends although at some point, three different women who were Sunny, K, and Mary Burns changed his life. Hata was a very introverted individual and this character of his was realized through these three women. Hata, as Sunny puts it, is a man who wanted his legacy as a perfect man maintained by having a goal in his life to maintain his reputation. (Lee 95). Because of the rocky relationship between Hata and Sunny it is quite evident that Hata’s main desire is to maintain a good reputation but than his attitude towards his own daughter.

He was more concerned with his life so much that he did not even know what to do to her daughter on arrival thus suggesting his lack of affection. (Lee 26). Hata’s inability to show affection and compassion manifestly showed that he did not actually care and this was the main reason for the downfall of his relationship with his daughter. Sunny opted to seek comfort from juveniles and druggies due to his father’s failure to relieve her.It was ironical adopting Sunny by Hata yet he knew tthat he embraced loneliness and enjoyed most when he was unaccompanied. Sunny regretted being adopted by Hata and she even asked him why in the first place she was adopted yet Hata enjoyed loneliness (Lee 336).

K who was a Korean volunteer sent to satisfy soldiers in the battlefront also felt uneasy on the first day she met Hata yet he could not comfort her just as he did to Sunny. After developing feelings for her, Hata could not express himself to her and this eventually made him rape her. Hata talks about how he was “drawn to her, drawn to her very presence, which must finally leave even such a thing as beauty aside” (240). Hata’s powerlessness to express his feelings resulted into hurting yet another woman by doing remorseless act.

Additionally, Mary Burns was another woman who defined the life of Hata and brought out another carelessness character of him by issuing poorly thought out response to a sensitive situation (Lee 348).Hata was talking about inheritance even before the death of Mary who tried as much as possible to reveal her feelings towards Hata’s statement. Interestingly, those people he hurt most described Hata as a good man and this justifies his goal of maintaining a good reputation.

Work Cited

Lee, Chang-rae.A Gesture Life. New York: Riverhead Books, 1999. Print.

A Formal Analysis of The Accident And Buying Fishing Rod for My Grand Father By Gao Xingjian

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A Formal Analysis of “The Accident” And “Buying Fishing Rod for My Grand Father” By Gao Xingjian

Formal Analysis is a kind of visual description that explains visual structure of the manner in which particular visual elements are arranged and their role within a composition. Gao Xingjian’s Short Story “The Accident” is about an accident which happened on the Chinese streets on the front of a radio repairs shop. When one man on a bicycle was headed to a bus the driver began stepping on his breaks. However, the bus did not stop and the result was a tragic accident where the man on the bicycle was knocked down. Witnesses recounted that the man upon realizing that the bus was headed on his way pushed the baby carriage out of the bicycle. He died on the spot upon being hit by the bus but the baby was found safe and sound (Xingjian 1377-1379).

People who had not witnessed the accident started asking themselves questions such as: “Why didn’t the child save his father by pushing him out of the way” (Xingjian 1379-1382). However the truth of the matter was that the child was too young to attempt such a feat. The busy bodies who did not witness the accident were just but quick to judge without getting a full account of the accident. After the accident soil was placed over the blood by a police officers, this was later washed away by the street cleaners and people continued with their lives oblivious of the life shattering event that had occurred.

Throughout the story the accident as is with his painting “the Oblivion” Xingjian was basically stating a sequence of events even as they occurred. He did not make any statement or passing across any particular message through the story because as he asserts there is no need for humanity “to turn life’s tragic accidents into statistics …for this is a job of the traffic safety department” (Xingjian 1384).

He was essentially connecting an accident’s events that occurred outside a radio repair shop. It is possible to conclude that Xingjian was attempting to make use of this story in order to define his writing. He did not want to come out with a formal statement or create a disturbance in government. He just wanted to describe things in black and white as is with his painting “the Oblivion” where he states in a Harvard interview that” where words fail paintings begin” and let people draw conclusions from the events themselves. Through his painting and art work “the Oblivion” Gao tries to depict the socio-cultural transformations in the society. The picture is just as ugly as the events in the accident are but as much as it is ugly people just have a look at it, some critic the artist on what he should have done and then move on with their lives. It is therefore important to note that literature and other literacy writing play a significant role in identifying the social and cultural values that are rooted in our communities (Nobel Prize Laureates in Literature Web).

Similarly in “buying fishing rod for my grandfather” a man in his middle ages after the Cultural Revolution wishes to reconnect with his aging grandfather in a self nostalgic trip. He envisions himself making a visit to his home town only to realize he has forgotten about how the place looked like. The whole place is completely physically transformed that he can only make his way out through an old local temple. Upon flashing back on how he went fishing with his grandfather he buys him a fancy fiberglass fishing rod which replaces his old fishing rod that the narrator broke when he was young. A world cup football match that the narrator could be watching unfolds as young women culturally liberated and thus scantily dressed seek his attention (Xingjian 45).

“You are walking on rocks that already been smoothened and rounded up by the river, as you jump from one rock to the other you can almost see the clear current. However, when the mountain floods came an expanse of muddy water spread into the city” (Xingjian 61). What was clear in the past has been clouded in every aspect both physically and culturally. In particular, the narrator identifies the lake where he and the grandfather often fished together as no more with creeks of dry valley as the only living evidence of the old prestigious lake that provided source of living to many (Xingjian 79).

The traditional values and heritage that were at one time held in high esteem have been lost to modernity. Just like the “the Oblivion” painting they remain an ugly and pale shadow of their former selves. People can only speak about them like news. In the same manner they dehumanized the old man who was knocked down by the bus into a piece of news they have reduced their once revered culture into a piece of news. Their life continue oblivious of these changes.

Works Cited

HYPERLINK “http://www.google.co.ke/search?tbo=p&tbm=bks&q=inauthor:%22Gao+Xingjian%22&source=gbs_metadata_r&cad=5” Xingjian, Gao. Buying a Fishing Rod for my Grandfather (Fast Fiction). HarperCollins Publishers, (2011): 1377-1384. Print.

Nobel Prize Laureates in Literature, Part2: Faulkner-kipling. Detroit: Thomson Gale, (2007). Web.

Xingjian, Gao. “The Accident.” The Story and its Writer (7th Ed). Ed… Ann Charters. Boston: Bedford/St. Martin’s, (2007): 45-79. Print.