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Policy Document Standard Operating Procedure
Policy Document: Standard Operating Procedure
Name
Institution
Date
Policy Document: Standard Operating Procedure
Policy Document: SOP for a New Building, Department of Defence
Building Location
Issue Date: 25th March 2014 Revision Date:
Prepared by: (Name) Approval
Introduction and purpose
This policy document presents the standard operating procedures for a building that is due to open in a few months, in the department of defence. It is intended to set the standards for the operation of the building that will be used by the security agency. The policy measures covered in this document were in line with the DoDM 5200.01-Volume 3, Enclosure 2, Paragraph 1 Control Measures. The building must be guided by standards that each of the 20 occupants must comply with to ensure smooth running of operations. Every staff must read, understand and adhere to the standards set in the policy document. Its purpose is to guide the operations in the new building and ensure that they measure up to the standards and regulations. Ethical behaviour and integrity are very fundamental aspects of every organization. In most cases, the achievement of the two become very difficult without a standard operating procedure like this one. The department of defence is a sensitive one that must operate under some standards on the technical, personnel, physical and administrative fronts. Accordingly, there shall be control measures to ensure that the requirements are met, and operations run smoothly in the new building.
Responsibilities and Authorities
There shall be an officer in charge of the building to ensure that all staff complies with the regulations as this is a very sensitive department dealing with the security of the nation.
all staff and contractors, including cleaners, shall be made aware of this procedure because they shall be required to strictly operate under it
there shall be a housekeeping department to ensure that the cleanliness of the building is guaranteed
There shall be officers at the gate of the building to safeguard it against unauthorised physical access.
contractors collect the waste at appropriate times set by the officer in charge of the building
Applicable Regulatory Statutes/Guidelines
The standards and procedures outlined in this policy document were in line with the DoDM 5200.01-Volume 3, Enclosure 2, Paragraph 1 Control Measures. This regulation sets control measures in DoD components. It required DoD components to have control measures that ensure access to classified information limited to authorized persons only. These measures shall be appropriate to the environment in which access occurs and to the nature and volume of information. The system is designed to include technical, personnel and physical control measures. It also includes the administrative control measures including internal distribution records, inventory records, and records of access, reproduction and disposition. All these shall be required in case the physical, technical and personnel control measures are inadequate.
Physical Control Measures
These physical control measures are intended to enforce physical security measures in the building and ensure compliance to such physical security measures. The physical control measures shall be as follows.
Physical access to the building will be limited to the 20 security staffs and others working in the building such as housekeepers and records managers.
In the case of visitation, one is required to make an appointment in advance and specify the purpose of the visit.
Every visitor to the building must produce identification documents satisfactorily and sign the visitors’ book.
The building shall be under 24 hour CCTV surveillance.
Every visitor must be subjected to a security check at the gate.
Personnel Control Measures
The staff shall operate under the standards stipulated in this policy.
At no point shall a staff be allowed to invite a friend without approval from the lead officer.
The staff shall operate with a high level of integrity and professionalism.
Every staff has a duty to ensure that the surrounding environment is safe and secure. As such, garbage and wastes shall be disposed of at designated areas.
The staff shall be discrete and maintain high standards of confidentiality.
Every staff must act with a relatively high level of courtesy and conduct himself in a manner that brings honor to the DoD.
Technical Control measures
Every staff member has a duty to comply with the technical control measures as defined by this document. These measures are intended to make technical operations efficient, effective and productive.
There is infrastructure including hardware and software that shall be allocated to each staff. They shall be expected to handle the equipment carefully.
In the case of any damage of the building or any of the equipment, the concerned staff shall notify the maintenance department to resolve the issue immediately.
No equipment shall be taken out of the building without approval by the relevant managers.
Administrative Control Measures
The administration of the building is a critical aspect that must feature in this document. Effective leadership that responds to the needs of all the stakeholders is a requirement. In recognition of this need, the following standards shall apply:
The building will operate under the management of the chief security officer.
Decision making will be subject to consensus or any other method suggested by the chief officer in charge.
Conflict resolution shall be procedural and handled in a timely, effective and efficient manner.
There shall be a clear line of duties and every staff shall be required to strictly adhere to his/her responsibilities.
There shall be limited supervision and every staff must act with caution and restraint.
There shall be a clear and distinct reporting lines and every staff shall be notified on his line manager.
Punctuality and time management will be ensured at all times.
Employees shall be expected to hold high moral and ethical standards while performing their duties and responsibilities.
Employee satisfaction will be the duty of the Human Resources department and will be of great importance.
Risk Assessment
Every employee shall be required to take care of the environment and ensure it is a risk free. In the case of any risk agent, the matter must be reported immediately to the line managers and assessed professionally and competently. Risk assessment will be the responsibility of all the staff and stakeholders. There shall be fire extinguishers to assist in the event of fire break out. Other equipment for assessing and mitigating risks shall be installed at strategic location within the compound of the building.
Medical Considerations
The building is set close to a health centre to ensure that staffs can get medical attention in case of ill health. This is in recognition of the fact that ill-health may interfere with the productivity of employees. In case a staff falls sick, the line manager shall be notified; he shall proceed to the health facility and if need be, obtain a sick off sheet from a professional doctor, clearly showing the diagnosis and the number of days he shall stay off duty. Employee wellness and health shall be given the attention it deserves
Precautions
The staffs handling weapons shall be careful not to inflict self injury or injury to civilians. The employees handling computer hardware must keep them logged off after use. No equipment shall be taken out of the building without approval by the relevant line managers.
Training
Employees will be expected to undergo regular trainings to advance and update their skills in housing safety management.
There shall be an induction of new employees, and it will be conducted by the Human Resources department to familiarize all employees with the building and the operation procedures.
No new staff shall be expected to commence duty without induction to the operating systems and building safety policies.
In the case an officer wishes to pursue further studies, the Human resource department shall be duly informed.
All the personnel will be expected to read, understand and adhere to the standards set in this policy document. Any deviation shall lead to disciplinary measures as shall be specified by the line manager.
Having read the procedures, all staffs will declare as follows:
“I have read and understand this SOP. I agree to adhere fully to its requirements.”
First Name Last Name ID Number Designation signature
Reference
United States. (1990). Manufactured housing construction and safety standards: Hearing before the Subcommittee on Housing and Community Development of the Committee on Banking, Finance, and Urban Affairs, House of Representatives, One Hundred First Congress, second session, May 24, 1990. Washington: U.S. G.P.O.
Policies to improve the quality of healthcare
Name:
Instructor:
Course:
Date:
Question 1
Policies to improve the quality of healthcare
Including patients in the discussion team is very necessary because it will ensure that the patients’ inputs and advice are sought in enhancing the quality of health care. This will also ensure that the needs of the patients are considered in the formulating of policies to improve the quality of health care. In addition, including patients in this team will improve their knowledge on healthy living and lifestyle. This measure can also ensure that patients suffering from high chronic illnesses are well taken care of.
Question 2
The EMR consists of a lot of information that are vital to the multispecialty group. Some of the information in the EMR includes information about the patients. The EMR in addition gives the medical history of the patients. This is important because it helps the physicians to easily diagnosis the patients. The medical history of the patients also helps in identifying the high- risk patients and therefore the physicians can establish models that predict the patterns of the high-risk diseases with a view of treating these diseases. The EMR also gives information about clinical guidelines of treating some of the diseases besides giving information on nursing the patients. This helps to improve the quality of health care offered by the physicians. Furthermore, the EMR shows treatment protocols to the physicians on some of the medical cases. In general the EMR helps doctors and other physicians to establish a predictable pattern of treatment to the patients thereby improving the healthcare standards. The question I would like to ask about the EMR is that whether the system is protected from systemic failures that can cause a loss of important medical records. Due to the importance of the system, there should be measures put in place to prevent any failures of the system. Another important question is whether the EMR is protected from hackers who can hack and interfere with the medical records.
Question 3
Health first is a health insurer which enrolls a lot of patients to the Central Medical Facility. However, there have been differences between the two organizations in terms of their medical perspectives. Central Medical is concerned with the improving the quality of healthcare while Health First is concerned with the finances and the profits made. As a result, Health First has been overstating the medical costs of patients. The two organizations must therefore reach a consensus on the acceptable amounts of the medical rates.
To improve the quality of health care, Central Medical must first identify the areas that need improvement. This is done by identifying the resources that are underutilized such as medicine for treatment of a particular disease. The underutilization of certain medicine indicates that patients are not taken care of in that area or department and therefore warrants improvement. Therefore using medicine based evidence is effective in showing areas of potential improvement.
Question 4
The predictive models are designed according to the risk-level of the patients. Each model can be designed depending on the diagnosis of the diseases suffered by the patients. The physicians conduct a diagnosis on the patients and thereafter classify the diseases based on the risk- levels. After identifying the high risk diseases, the Central Group will be at a better position to come up with intervention measures and mechanisms. Directing attention to the high risk diseases will help increase the efficiency of healthcare. Even after diagnosing the high risk diseases, the group must identify the patients within the high-risk group are at the most critical conditions. This will help to save lives and improve the health of the patients.
The group can develop other diagnostic models to determine the level of risk among the high risk patients. This can be determined by looking at a patient’s age and the length of time a patient has been suffering from the disease.
Whereas other diagnostic models can be used to determine and design predictable models, it is the level of risk diagnosis that is the most efficient to improve the level of healthcare. This is because this model directs attention and care to the patients who are most in need.
The effect of hourly rounds on fall prevention in the Medical Surgical Unit
The effect of hourly rounds on fall prevention in the Medical Surgical Unit
Introduction
Cases of patients falling have tremendously increased in the hospital medical surgical unite. Falling may occur when patients transfer from one place to another. Major falls may cause fractures and several other physical and emotional instabilities to the patient. Minor injuries arising from falling also cause suffering to the patients and hinders their rehabilitation (Taylor 201). The nurses, doctors, and other medical petitioners should ensure that they make hourly rounds in the hospitals to prevent patients from falling in the medical surgical unit. There are major risks associated with patients falling range from agitation and confusion, muscle weakening, fractures and multiple diagnosis of patients by the doctors. Prevention of patient falls is important in the medical surgical unit in every clinical setting.
Patient falls are evidently ubiquitous and they need to be reduced in order to guarantee patient safety during their stay and visits to the hospitals. Since patient falls are unplanned events, the hospitals should come up with ways of preventing this problem. The most important way to reduce patient falls in the medical surgery unit is by ensuring that the nurses make hourly rounds to check on the patients. When nurses take hourly rounds, they secure the patients firmly in their beds to ensure that they are free from falling. Reduction and prevention of patients from falling will promote their quick and effective rehabilitation. This is because there will be no complications during the diagnosis of the patients by the doctors and nurses.
During the hourly rounds, nurses should asses the patients for any potential risk; for example, when a patient is constantly turning or constantly moving in bed, the nurse should come up with a way of restraining the patient without causing any injuries. The patients may be tied to the bed, or the bed be surrounded with restrainers. In the hourly rounds, the nurses may also intervene to prevent falls. When nurses find patients in compromising situations, they are expected to assist the patients by putting them back to proper positions in order to prevent falling.
The hourly rounds made by nurses in the medical surgical unit significantly reduce accidents involving the fall of patients. As the nurses do their hourly rounds, they should also collect data for progressive improvement in the prevention of patient falls at the medical surgical unit. The data collected is a very important tool in the analysis of patients. If a patient has the tendency to fall at certain times of the day or night, the nurses should be readily available to assist the patient and prevent him from falling. When nurses are taking hourly rounds, they should also educate the patients on ways to avoid falling.
Literature review
Surveys carried out in the United States of America indicate that approximately 2 to 3 people fall daily; this sums up to 1000 people yearly. It is evident that after patients have fallen, their healing process will take more time than the expected duration. The accidental falling experienced by the hospitalized patients also directly affects the hospitals cost per case and the length of patients stay.
Most of the patients who fall in hospitals are children and the elderly. This is because as patients continue to age and are exposed to vulnerabilities, their potential for harm increases. Likewise, as the practicing nurses age, risks associated with injuries during care giving escalate. Nurses and other healthcare workers may hurt their backs in the process of picking up a patient who had fallen. To reduce the problem of patient falling, the hospital should ensure that nurses and other hospital workers take hourly rounds in the medical surgical units. This will help the nurses in monitoring patients’ behavior and restrain them from falling.
The nursing profession has numerous theories that promote good medical care to the hospitalized patients. Dorothea Orem wrote about the Self Care theory. This theory states that the wholeness of a human is the structure of the body and the mental functioning. It also states that the goal of nursing is to provide care to the patients. Dorothea also emphasized that nursing and the provision of care should concur with proper cultural values, practices and believes. She states that there is no curing without care, but there can be care without curing. The health care providers should ensure that they provide the patients with the best care so as to ensure that they recover faster. This nursing theory is important because, with the hourly round, nurses are able to monitor hospitalized patients and prevent them from falling. The self-care ensures that the physical structure of patients is properly looked after with the avoidance of falling of patients.
A majority of scholars analyze the rate of patients falling decreases when a hospital implements the hourly rounds. This literature review focuses mainly on the ways of preventing the falling related to patients in the medical surgical unit. The aim of research in this field is to evaluate the importance of the hourly rounds by nurses in the reduction of fall of patients undergoing treatment in the hospitals and other health care units.
Research Question/Hypothesis
The objective of this study is to analyze the effect of hourly rounds on fall prevention in the medical surgical unit. The key research questions in this study assist the researcher to find out facts about the topic of the research. The research questions include:
What are hourly rounds?
What is a fall?
How can the rate of falls reduce in the hospital?
What are the causes of the falls in the medical surgical unit?
How does the hourly rounds prevent falls in hospitals?
What is the rate of falls when there is the presence of hourly falls?
Hourly rounds occur when nurses take deliberate checks on patients at usual intervals to ensure they are safe. In the hospitals, registered nurses go round the hospital on even hours, while the support staff makes rounds on all the odd hours. During the rounds, the nurses focus on the four areas, called the 4Ps that represent Pain, Potty or elimination, Positioning, and the Propinquity of all the patients’ personal items. It is evident that patients expect to be monitored at all times, these rounds assist in maintaining the patients’ expectations. These patients learn to trust that the process is effective and appreciate the awareness that someone will take care of any emergency; this confirmation makes patients to become less anxious (Tideiksaar 145).
The hourly rounds are vital in the hospital since they assist in attending to the patient’s wellbeing, comfort, and ecological needs. While maintaining the well-being of the patients, events like unrelieved pain, pressure ulcers, and falls reduce since the nurses often check on the patients hourly. In addition, hourly rounds assist the hospital to maintain an effective workflow by facilitating the nurses with ample time to proactively foresee and attend to all the needs of the patients.
Another vital variable in this study is a fall that is simply described as a sudden, unplanned, uncontrolled, and sudden downward disarticulation of the body to the floor or another object. Violent blows or other intentional actions cannot be falls since they do not occur suddenly. A near fall is another form of a fall experienced in hospital that occurs when an individual loses balance which does not cause falling or any form of injury (Doenges, Moorhouse and Murr p. 87). This includes an individual who slips or trips, but does not fall because s/he might be capable of regaining control before the fall. Lastly, an un-witnessed fall occurs when no one is watching; the nurses find the patient on the floor and neither the patient nor the nurse can determine what caused the fall.
The rate of falls can reduce gradually in hospitals if patients get regular checks from both the nurses and the support staff. These patients have to undergo monitoring throughout their stay in hospital because most of them lose control, thereby, causing sudden falls that they are unable to explain. High rates of falls are prevalent on the hospitals where hourly rounds are not critical. The nurses neglect their duty by assuming that the patient will call when they have an emergency. This neglect allows accidents to occur since there is lack of adequate care and help for the patients. Another cause of falls is extreme pain where the patient moves on the bed without restriction causing rampant movements that can result to falls.
Studies indicate that nurses are summoned by patients approximately 13 to 15 times in 12 hours to answer to needs that are not necessarily urgent; for example, toileting, pain relief and positioning. It is obvious that hourly rounds assist the nurses to anticipate the needs of the patients rather than waiting for the patients to interrupt with calls that are not urgent. Nursing care becomes more effective since fewer trivial calls are made when hourly rounds are effective in hospitals. Studies on the hourly rounds to check on the patients indicate that the fall rates reduced in some hospitals, but other hospitals indicate that the hourly rounds do not necessarily affect the fall rate of the patients.
Research indicates that hourly rounds increase the patient satisfaction, which will lead to referrals. The patient will be satisfied with the nursing care provided since there was attention to detail, and the patients noted the timeliness of nurses and the method of pain management. When a hospital has nurses going round hourly, the patients are satisfied that their needs will come first and they will certainly recommend the hospital to others in the event of an emergency or sickness.
Ethical Concerns and Human Rights
The Institutional Review Board (IRB) for human subjects has the mission to protect the human subjects in all research activities. First, this institution protects the welfare and rights of all the people through research. Secondly, it assists in fostering compliance with institutional policies and all the federal laws. This is achieved through aiding institutional recruit efforts in exploiting human subjects that are alive for research purposes, teaching and various scholarly searches analytically designed and attempting to contribute to the general knowledge available (Doenges, Moorhouse and Murr p. 89). Lastly, the IRB aims at educating institutional personnel on all the ethical issues concerning the use of human subjects in the research.
Ethics are vital in research since they determine the codes, policies, and rules that must guide all researchers in their work. The basic ethics incorporated in this research include honesty, objectivity, integrity, carefulness, openness and respect for intellectual property, confidentiality, and human subject protection. Honesty is vital in any scientific research since it dictates that results from the field should be true and accurate without any misrepresentation. Objectivity ensures that the researcher collects data without biasness and discloses all information the research requires. Integrity is another aspect of ethical concerns where the researcher has to fulfill the promises and agreements in the process of research.
Carefulness requires the researcher to avoid careless mistakes such as errors and negligence by comparing and analyzing his work with the work of peers. Openness allows the researcher to be capable of sharing ideas and allow critics to evaluate his work. Respect for Intellectual Property dictates the researcher to honour other peoples’ work since he is not allowed to utilise published work without permission. Confidentiality is an ethical consideration that dictates that a researcher must protect any confidential information submitted in the process of research. Lastly, the human Subjects Protection is vital because it educates the researcher on how to minimize all the risk and harm while maximizing the profits. Respect of human dignity, privacy, and independence in all the stages of the research should be a priority. During the research process, the burden and the benefits should be distributed accurately among the participants.
work cited
Doenges Marilynn, Moorhouse Frances, and Murr Alice. Nursing care plans guidelines for individualizing patient care. 6th ed. Philadelphia: F.A. Davis, 2002. Print.
Taylor, Carol. Fundamentals of nursing: the art and science of nursing care. 6th ed. Philadelphia: Lippincott Williams & Wilkins, 2008. Print.
Tideiksaar, Rein. Avoiding falls: a guidebook for certified nursing assistants. Clifton Park, NY: Thomson Delmar Learning, 2006. Print.
