Henry Schafer from Schafer Farms calls you with bad news. Due to the last night’s thunderstorms, a large amount of organic soybean plants were damaged and won’t be harvested later. This crop was earmarked for a popular soy milk sold at Whole Foods. Mr. Schafer needs you to draft a letter to the Whole Foods product manager, Ms. Tomlinson, explaining the incident. This letter needs to be set up like: Buffer Reason Bad News Closing