Problem and Organization working cross functionally to solve-

You are an Engineering Department Director (Braking Systems) in a major aircraft components company. They just found out that a major component in their front (nose) landing gear product was defective. Due to your knowledge of the company and working there for 15 years, the Vice-President of Landing Gear Systems asks you to take the Technical Lead and Program Manage the Solution to the problem.

Problem Info: Two major issues appear to be showing up –

1. The forearm on the nose (front) landing gear mechanism does not appear to fully lock into position on deployment. Testing has shown that the arm locks 99.99% of the time. But the locking sensor in testing fails 1.67% of the time in testing. The locking sensor is critical as an indicator to pilots that the arm is locked into final landing position and planes can be safely landed without the landing gear collapsing.
2. The braking system sensor is also showing a fault. This sensor is failing

1.32% of time in full system testing and might possibly be related to 1. (The forearm locking mechanism). When the arm is not locked into position, there may be an interaction with the braking system possibly triggering the braking system sensor’s faulty signal.

3. Explain how you would form your Team?
4. What is your Matrix Structure?

DESIGN A PROPER MATRIX STRUCTURE INCLUDING ALL, MENTIONED BELOW:

• You have Corporate Design, Mechanical, Electrical, Control system or any other Engineers available for your new Team.
• You have the Production/Operations Engineers from the forearm assembly team and the braking systems team available to you.
• You have the QA and testing personnel available for your team.
• You have a Purchasing Team Member available to your team to talk to suppliers and arrange meetings.
• You have a Project Manager PMP assigned to your team to complete process mapping.
• You have an accounting person assigned for cost analysis (if a major change is required)
• You can other professionals that you think you need.

5. Explain your process in having your team execute a solution using Problem Solving, Servant Leadership, Matrix Management, Project and Program Management to solve the problem.
6. How are you going to get to the Program solution in 2 months? Show a 2 Month Project Plan and/or Gantt Chart (Excel Format or other) showing the Project Plan. [Should be broken in to 8 to 9 week-time segments.]
7. Who on your team is assigned to what tasks and their timing for completion on the Project Plan?
8. Please complete a write-up of 800 to 1000 words on your Program Team Plan. Include any Gantt Charts, Matrix diagrams and/or flow charts as needed and brief summary of mentioned chart.
9. I am looking for YOUR Program team structure, organization, timing, and plan on how you will attempt to solve the issue? I am not looking for you to solve the specific problem(s).

Paper Directions:

– Interactions should be mentioned.
– Description: -Program team plan should be of 1000 words including Gantt chart. Write something about quality too. Following ISO or own standards.
– Matrix structure and Gantt charts should be designed properly with the summary.

• Paper should be targeted at structure and organization methodology based on Problem Solving, Servant Leadership, Matrix Management, Project and Program Management.

• You will Technically Lead a team focus on solving a problem, structure the required team and resources and develop a plan/timeline.