Measuring TQM Performance

Measuring TQM Performance Please select an organization of your choice to develop a Benchmarking report where you need to identify: 1. The rationale for and the objectives of the benchmarking.

2. The elements that you want to compare (for example business units, departments, activities, employee performance, etc.).

3. The performance indicators, the targets and the related information.

4. The data for performance indicators for the elements, then create the respective charts.