Prompt: After reviewing Section 6.1 Work Processes , please discuss the following:

• Competitive strategy and its relationship towards improving work processes/workflow to achieve better performance, reduce variability, improve products and services

• How to keep processes current with business needs and in a linear direction.

• How are the best practices and lessons learned shared throughout the organization to drive organizational learning and innovation? Please use your readings to substantiate your thoughts.

Participation Requirements: Original discussion forum posts:

• Create a thread for your original post identified with your name.

• Prepare a quality, substantive post that addresses the objectives of the discussion forum and the expectations set forth in the grading rubric

• Include supportive evidence; such as direct applicable experience and expert sources.