Which of the following statements describing the competency requirements

Which of the following statements describing the competency requirements of a licensed paralegal is FALSE?
(a) A competent paralegal pursues appropriate training and development to maintain and enhance their knowledge and skills
(b) A competent paralegal represents client in a conscientious, diligent and cost-effective manner
(c) A competent paralegal knows general legal principles and procedures and the substantive law and procedures for the legal services that the paralegal provides
(d) A competent paralegal communicates with the client only at the outset and at the conclusion of the legal matter
Authority: Text p. 112; Paralegal Rules of Practice Rule 3.01(4)