Manage Team Effectiveness

Context and Conditions of Assessment – Information for Students
This assessment will ensure that the elements, performance criteria, performance evidence and knowledge evidence required and conditions are adhered to demonstrate competency in this unit assessment task.
• In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.
• You will need to access to:
o Project Portfolio template
o Simulation Pack (if you need a case study).
• Read the assessment carefully before commencing.
• This is an open book assessment and you will complete this in your own time outside of the Institute or at Hilton Academy Campus on Level 6, 250 Collins Street, Melbourne 3000.
• You must answer ALL the questions correctly in the assessment tasks in your own words and own handwriting.
• Your Trainer / Assessor will inform you of the due date for this assessment task.
• Your Assessor will grade as either S – Satisfactory or NS – Not Satisfactory for the assessment. In all cases your Assessor will provide you with feedback.
• Only when all assessment tasks have been graded as S – Satisfactory you will be deemed C – Competent in the final result of the unit of competency; if you do not satisfactorily complete all the assessment tasks you will be deemed NYC – Not Yet Competent. Assessment Appeal – Information for Students
• Students have access to an assessment appeals process to challenge the outcome within 20 working days of the assessment decision being made.
• The appeal is required to be submitted in writing with relevant evidence documentation provided.
• The Institute will respond within 3 working days of the receipt of appeal to confirm it has been received.
• The Institute will review the appeal and inform student of the outcome within 10 working days of the receipt of appeal.
• The outcome will outline information on student’s next steps including process for further appeal process. Reasonable Adjustments – Information for Students
• Reasonable adjustment refers to adjustments made for students with a disability, condition or special learning need.
• Students can make a request for reasonable adjustment during their enrolment.
• Each case is considered individually and the all relevant circumstances are considered in making the decision
• The Institute reserves the right, after the review of the needs of the student with a disability, to not provide services that would impose unjustifiable hardship upon the Institute or the activities provided during the course of operations.
• The range of reasonable adjustments made may include (but not limited to):
o the use or loan of adaptive/assistive technology or equipment for use by people with a disability or illness to enable them to undertake their training/assessment in a fair and equitable manner (e.g. seating, personal computer access)
o alternative methods of assessment (e.g. verbal assessment, practical demonstration)
o individual conditions of assessment (e.g. seating arrangements, additional 10 minutes per hour, toilet/rest/exercise breaks, bite sized food/drink)
o accessible learning formats (e.g. large print materials, coloured exam paper)
o provision of a scribe
o referral to additional services. Re-Assessment Process and Plagiarism, Collusion and Cheating – Information for Students
Re-Assessment Process
• If the evidence is graded as NS – Not Satisfactory you will be required to re-submit the evidence. In this case, you will be provided with clear and constructive feedback based on the assessment decision so that they can improve your skills / knowledge prior to reassessment.
• Where a ‘NS – Not Satisfactory’ judgement is made, you will be given guidance on steps to take to improve your performance and provided the opportunity to resubmit evidence to demonstrate competence. The assessor will determine and discuss the reasons for NS – Not Satisfactory on any of the criteria and will assess you through a different method of assessment e.g. verbal/oral questioning, problem solving exercises.
• You will be notified within 10 working days of undertaking an assessment of your result in achieving competency
o If a student does not complete the assessment, they should notify their trainer as to why they did not complete the assessment and if due to illness, a medical certificate must be produced and apply for Special Consideration in accordance to Special Consideration Policy and Procedure.
o In the above scenario, student will be given an opportunity for reassessment within 5 working days with no reassessment fee charged.
o Students who are deemed to be Not Yet Competent (NYC) will be provided with information identifying the areas in which they failed to achieve competency. Students will then have the opportunity to repeat the assessment task and relevant reassessment fees will apply for the unit.
o If a student is deemed NYC in the reassessment, then the student is required to reenrol for the entire unit of competency and relevant reenrolment fees will apply for the unit.
Plagiarism, Collusion and Cheating
Plagiarism means: taking someone’s words, ideas, work or other materials and present them as your own.
Collusion means: understanding or agreement between two or more people to intentionally cooperate and gain an unfair advantage in assessment.
Cheating means: seeking to obtain an unfair advantage in an examination or assessment.
If a student is found to be cheating, plagiarising or colluding during their assessment, the student will immediately be deemed NS for the assessment task. The student will have to follow the reassessment process and relevant reassessment fees will apply for the unit.
o If the student is found to be plagiarising, cheating or colluding again after the initial instance, the student will be deemed NYC for the entire unit of competency. The student will be required to reenrol for the entire unit of competency and relevant reenrolment fees will apply for the unit.
o Any further instances of plagiarism, cheating or collusion will result in the suspension or cancellation of the student’s enrolment
o The Institute has intervention strategies, including student support services available to enable students to complete qualification in the expected time frame. Students at risk of not completing within this time frame are identified as early as possible and an intervention strategy is put in place. All students are encouraged to speak to the trainer/assessor and/or Student Support Coordinator in regards to any issues about their course. The Institute will ensure access to:
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
• workplace documents relevant to team task objectives.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards. Evidence to be submitted by the student: –
Submit the project portfolio
• Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated. Assessment Decision Making Rules
Your assessor will be looking for the following in this assessment task:
• the completed project portfolio with enough details as indicated
Your assessor will seek additional information or clarification from you by asking you questions.